What are the responsibilities and job description for the SERVPRO Happiness Hero Reception/Admin position at SERVPRO of Howard County?
Benefits:
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Join SERVPRO Team Holland as our newest Happiness Hero!
We are seeking a powerhouse customer service-oriented multitasker looking for a CAREER with tons of growth potential! Join our team as our newest Receptionist in our Elkridge office and be part of our mission to make fire and water damage "Like it never even happened"! Thrive in a dynamic work environment, where hard work is recognized and rewarded. We provide all the training you'll need, no reception experience required! This position offers competitive pay, with opportunities to advance to roles like Field Tech, Job File Coordinator, and more. Join our growing franchise and become our next hero!
Compensation:
We are seeking a powerhouse customer service-oriented multitasker looking for a CAREER with tons of growth potential! Join our team as our newest Receptionist in our Elkridge office and be part of our mission to make fire and water damage "Like it never even happened"! Thrive in a dynamic work environment, where hard work is recognized and rewarded. We provide all the training you'll need, no reception experience required! This position offers competitive pay, with opportunities to advance to roles like Field Tech, Job File Coordinator, and more. Join our growing franchise and become our next hero!
Compensation:
- $16-$18 per hour
- Higher starting rate offers based on prior work history and skills assessed during the application and interview process.
Responsibilities:
- Deliver exceptional customer service, serving as the primary voice of our franchise
- Handle general phone calls, greet visitors, and manage lead calls and job referrals
- Execute detailed and accurate data entry, maintaining precise records
- Perform various office administrative tasks, including call management, job tracking, and scheduling
- Draft professional correspondence, maintain organized files, and create reports as needed
- Undertake general administrative duties to ensure smooth daily operations
- Collaborate with other departments, providing assistance as required
Qualifications:
- 0-2 years of administrative or office-related experience, with business exposure
- Customer service experience, quality assurance, and scheduling skills are advantageous
- On-call rotation participation for after-hours and weekends - currently 1 week per month
- Proficiency in Microsoft Office Suite - Outlook, Word, Excel, etc.
- Ability to successfully complete a background check subject to applicable law
Join our dynamic team and contribute to the success of SERVPRO Team Holland. Apply today!
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Each SERVPRO® Franchise is Independently Owned and Operated. Revised 1/24
Salary : $16 - $20
