What are the responsibilities and job description for the Human Resources Administrator position at SERVPRO of Indiana County/Ebensburg?
FRANCHISE JOB DESCRIPTION
Job Title: Human Resources Administrator
Reports To: Office Operations Manager
Summary
Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO Franchise procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting and any customer issues.
Primary Roles and Responsibilities
1. Human Resource Administration
a. Coordinate and administer payroll and benefits
b. Provide HR administrative support
c. Complete and document HR compliance
2. Recruitment Support
a. Assisting with job postings, resume screening, scheduling interviews and coordinating communication with potential candidates
3. Onboarding Process
a. Facilitating new employee onboarding procedures, including paperwork completion and introductions to company policies and procedures
4. Benefits Administration
a. Processing employee benefits enrollment changes, answering questions regarding benefits plans, and coordinating with insurance providers
5. Policy Implementation
a. Communicating and enforcing company y HR policies to Employees
6. Employee Relations
a. Addressing employee concerns, resolving conflicts and providing support on HR related issues
7. Compliance Management
a. Ensuring adherence to labor laws and regulations, including recordkeeping and reporting requirements
8. Communication and Coordination
a. Acting as a liaison between employees, management, and other departments regarding HR matters
Required Skills for an HR Administrator
Required skills for an HR administrator:
- Excellent organizational and time management skills
- Strong attention to detail
- Proficiency in HR software and data management systems
- Excellent written and verbal communication skills
- Ability to handle confidential information
- Knowledge of employment laws and regulations
- Customer service orientation
- Ability to work independently and as part of a team
