What are the responsibilities and job description for the Administrative assistant position at SERVPRO of Katy North?
Do you thrive on helping others through challenging situations? Don’t miss your chance to join our SERVPRO® Franchise as a new Administrative Assistant! In this role, you will make a meaningful impact every day as we strive to help our clients recover from fire and water damage, ensuring their properties feel "Like it never even happened."
We are looking for a detail-oriented, task-driven candidate who excels in high-pressure environments. If you enjoy meeting new people, have exceptional communication skills, and are adept at supervising others, this could be your ideal position.
Self-motivated individuals with strong interpersonal skills will thrive in our dynamic work setting. Are you dependable and eager to consistently exceed expectations?
If so, you might be our perfect hero!
Job Description :
You will perform essential office administrative tasks, including managing customer calls, job tracking, scheduling, and ensuring customer satisfaction.
Basic accounting duties related to accounts receivable, accounts payable, payroll, and banking will also be part of your responsibilities.
Additionally, you'll handle general office tasks such as drafting correspondence, filing, and creating reports.
Responsibilities :
- Answer phones, provide exceptional customer service, and maintain a log of all calls.
- Schedule jobs efficiently and ensure optimal crew utilization.
- Keep staff updated on daily schedules and job statuses.
- Maintain accurate job files with all required documentation.
- Ensure information accurately reflects franchise capabilities and communicates relevant bulletins.
Key Responsibilities :
- Organize and maintain easily accessible paperwork.
- Schedule meetings and manage travel arrangements.
- Handle all correspondence in a timely and accurate manner.
- Reconcile payments and ensure timely commission processing.
- Key Skills and Attributes :
- Positive attitude with a proactive approach.
- Excellent communication skills.
- Highly detail-oriented with strong problem-solving abilities.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Strong organizational and time management skills.
- Ability to build strong working relationships across diverse teams.
- Quick learner with a drive to see tasks through to completion.
Experience :
- 2 years of administrative or office-related experience.
- High school diploma or GED required; Associate's or Bachelor's degree preferred.
- Familiarity with software such as Xactimate and proprietary systems is a plus.
Last updated : 2024-11-18