Demo

Job File Coordinator

SERVPRO of North Central Tazewell County
Pekin, IL Full Time
POSTED ON 2/15/2025
AVAILABLE BEFORE 5/6/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

SERVPRO Team Fletcher is hiring a Job File Coordinator! This office-based position needs a person who loves to help customers and is knowledgeable in computer job tracking. If you are a detailed, accurate, organized person with a strong sense of urgency to help customers who are in difficult situations, the You could be our Hero!

The primary responsibility of the Job File Coordinator is to monitor incoming leads from conversion to active job status through completion of work and customer invoicing. The Job File Coordinator will work closely with Restoration and Management to maintain an accurate work-in-progress board and audit daily documentation for all job files. The Job File Coordinator will also review the scope, estimate, and job file documentation to ensure all program requirements are met and all work performed is accurately invoiced.

Key Responsibilities

  • Responsible for clear and efficient project communication with the customer, insurance adjusters, and project stakeholders
  • Daily project(s) oversight to include monitoring status, audit, and work-in-progress
  • Create / review preliminary estimate using estimating software
  • Review and validate job site documentation
  • Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
  • Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing
  • Collaborate and assist with other departments, as needed
  • Position Requirements

  • High school diploma / GED (preferred)
  • At least 1 year of customer service and / or office-related experience
  • Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required
  • Experience in job file processes a plus
  • Ability to multitask and to remain detail orientated
  • Must be knowledgeable in Microsoft Office and able to learn multiple proprietary software systems
  • Proficiency in using various digital tools and technologies to complete job tasks efficiently
  • Experience in the restoration, construction, or insurance industry is a plus.
  • Skills / Physical Demands / Competencies

    This is a full-time sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing on a stepstool as necessary.

    Each SERVPRO Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    Sign up to receive alerts about other jobs with skills like those required for the Job File Coordinator.

    Click the checkbox next to the jobs that you are interested in.

    • Construction Estimating Skill

      • Income Estimation: $91,822 - $124,763
      • Income Estimation: $95,739 - $145,766
    • Construction Management Skill

      • Income Estimation: $91,665 - $118,322
      • Income Estimation: $103,075 - $132,729
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at SERVPRO of North Central Tazewell County

    SERVPRO of North Central Tazewell County
    Hired Organization Address Pekin, IL Full Time
    Benefits: 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Paid time off Training & de...
    SERVPRO of North Central Tazewell County
    Hired Organization Address Pekin, IL Full Time
    Benefits: Company Work Vehicle Incentive Bonus Program 401(k) matching Competitive salary Dental insurance Health insura...
    SERVPRO of North Central Tazewell County
    Hired Organization Address Pekin, IL Full Time
    Benefits: 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement...
    SERVPRO of North Central Tazewell County
    Hired Organization Address Pekin, IL Full Time
    Benefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & develop...

    Not the job you're looking for? Here are some other Job File Coordinator jobs in the Pekin, IL area that may be a better fit.

    Job Coordinator

    Bratcher Heating & Air Conditioning, Normal, IL

    AI Assistant is available now!

    Feel free to start your new journey!