What are the responsibilities and job description for the Water Mitigation Production Manager position at SERVPRO of Rio Rancho and Sandoval County?
Benefits:
📍 SERVPRO of Rio Rancho/Sandoval County and SERVPRO of S. Albuquerque – Albuquerque, NM
đź•’ Full-Time | đź’Ľ Management | đź’§ Restoration Services
Join a Team That Makes a Difference.
At SERVPRO of Rio Rancho/Sandoval County and SERVPRO of S. Albuquerque, we’re not just restoring properties—we're restoring peace of mind. We’re looking for a skilled, motivated, and experienced Water Mitigation Production Manager to lead our mitigation team, ensure high-quality service, and drive operational excellence.
What You’ll Do:
Apply now and take the next step in your career with a growing, reputable restoration company that values excellence, teamwork, and integrity.
Water Mitigation Production Manager
📍 SERVPRO of South Albuquerque – Albuquerque, NM
đź•’ Full-Time | đź’Ľ Management | đź’§ Restoration Services
Join a Team That Helps Make It “Like it never even happened.”
At SERVPRO of Rio Rancho and SERVPRO of South Albuquerque, we’re part of the nationally recognized SERVPRO brand—known for its rapid response, professional restoration, and industry-leading service. We’re seeking a skilled Water Mitigation Production Manager to lead our mitigation team and ensure every job meets the highest standards in the business.
What You’ll Do:
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
📍 SERVPRO of Rio Rancho/Sandoval County and SERVPRO of S. Albuquerque – Albuquerque, NM
đź•’ Full-Time | đź’Ľ Management | đź’§ Restoration Services
Join a Team That Makes a Difference.
At SERVPRO of Rio Rancho/Sandoval County and SERVPRO of S. Albuquerque, we’re not just restoring properties—we're restoring peace of mind. We’re looking for a skilled, motivated, and experienced Water Mitigation Production Manager to lead our mitigation team, ensure high-quality service, and drive operational excellence.
What You’ll Do:
- Oversee all aspects of water mitigation projects from start to finish
- Manage, train, and schedule mitigation technicians and crew members
- Ensure projects are completed on time, within budget, and to industry standards
- Coordinate equipment, materials, and subcontractors as needed
- Communicate with insurance adjusters, homeowners, and internal teams
- Ensure compliance with IICRC standards and safety protocols
- Track job progress, documentation, and job profitability
- Provide exceptional customer service and resolve any issues that arise
- 2 years of experience in water mitigation or restoration
- Prior supervisory or management experience preferred
- IICRC WRT certification desired (ASD and other certifications a plus)
- Strong organizational, communication, and leadership skills
- Valid driver’s license
- Ability to respond to emergency calls and work flexible hours when needed
- Competitive salary performance-based bonuses
- Company vehicle, phone, and equipment
- Health, dental, and vision benefits
- PTO and paid holidays
- Ongoing training and professional development
- A positive team culture where your work truly matters
Apply now and take the next step in your career with a growing, reputable restoration company that values excellence, teamwork, and integrity.
Water Mitigation Production Manager
📍 SERVPRO of South Albuquerque – Albuquerque, NM
đź•’ Full-Time | đź’Ľ Management | đź’§ Restoration Services
Join a Team That Helps Make It “Like it never even happened.”
At SERVPRO of Rio Rancho and SERVPRO of South Albuquerque, we’re part of the nationally recognized SERVPRO brand—known for its rapid response, professional restoration, and industry-leading service. We’re seeking a skilled Water Mitigation Production Manager to lead our mitigation team and ensure every job meets the highest standards in the business.
What You’ll Do:
- Manage all aspects of water damage mitigation projects from initial call to completion
- Lead, coach, and develop a team of mitigation technicians
- Coordinate with homeowners, adjusters, and internal teams to ensure a smooth workflow
- Maintain equipment inventory and job site readiness
- Ensure IICRC and SERVPRO processes and protocols are followed
- Deliver outstanding customer service during stressful situations
- Maintain accurate job documentation, ensure compliance, and manage job profitability
- 2 years in water mitigation or restoration services
- Management/supervisory experience preferred
- IICRC WRT certification preferred (ASD and other certs a plus)
- Familiarity with SERVPRO systems (DryBook, Xactimate, WorkCenter) preferred
- Strong communication and leadership skills
- Valid driver’s license and clean driving record
- Willingness to be on-call and respond to after-hours emergencies
- Competitive salary performance incentives
- Company vehicle, phone, and tools
- Medical, dental, and vision insurance
- Paid time off and holidays
- Growth opportunities within the SERVPRO network
- Supportive team environment backed by a nationally trusted brand