Catering Sales Manager

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 20 years of experience in the hospitality field.

For more information, visit https://www.cartercreek.com.

SUMMARY:

Carter Creek Winery Resort and Spa is looking for a Catering Sales & Service Manager to handle social & wedding sales operations to ensure the attainment of resort revenue, profit, and customer satisfaction goals; negotiate social and wedding business and coordinate the execution of the business with other departments; and prospect for new business while maintaining existing accounts to meet and exceed revenue goals that have been outlined by management. This is a full-time position with insurance benefits, paid time off, a 401k plan, and employee discounts.

Featuring indoor and outdoor spaces, premier on-site amenities, and personalized event services, Carter Creek Winery Resort & Spa is the ideal setting for corporate functions, social gatherings, and weddings. Our flexible Texas Hill Country event space includes an elegant ballroom, outdoor pavilion, breakout room, boardroom, private dining at Old 290 Brewery, award-winning wine and beer, chef-prepared meals, and an on-site spa.

DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Sell and solicit new and repeat catering business (including the social and wedding markets).
• Communication with clients before program/event to initiate, negotiate, and close contracts for all catered functions
• Perform pre-function activities such as on-site tours, menu tasting/planning sessions, Banquet Event Orders, estimates, and diagrams.
• Plan, upsell, and coordinate all details with each client.
• Work with the client directly to form Banquet Event Orders within the guidelines of the resort's policies and procedures allowing the group to accomplish their goals.
• Communicate function arrangements to all responsible resort departments.
• Coordinate with client’s contracted vendors (flowers, entertainment, decoration, A/V, etc.)
• Build and Maintain relationships with event vendors.
• Attend all required internal meetings and required training.
• Meet all internal deadlines for completing paperwork and follow procedures for pop-ups, revisions, etc.
• Maintain professional composure in high-stress situations to make last-minute changes, and develop strong and concise written and oral communication with other departments.
• Be present on-site during each event to ensure proper event set-up and satisfaction of client which may involve nights and weekends.
• Complete other duties as assigned by management.
• Maintain confidentiality and currency of client files.
• Maintain knowledge of industry trends and bring new ideas to the resort.
• Always maintain a professional appearance and attitude.
  
  
  

JOB KNOWLEDGE:

• 2-5 years of experience as a Catering Sales Manager, and or like experience in wedding or event planning
• Superb communication skills both verbally, and via email are required
• Access, input and retrieve information from the computer, with proficiency in Microsoft Office applications (Word, Excel, and Outlook)
• Delphi/Saleforce Knowledge is preferred
• Must have a neat and pleasant overall appearance
  
  
  

BENEFITS (Full-time):

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance
  
  
  

SCHEDULE:

• Typically Monday through Friday 9am-5pm, with some weekends and holidays.
• Possible weekends for events and site visits.