Job File Coordinator

SERVPRO of Sioux Falls is a trusted leader in the restoration industry, providing top-notch water, fire, and storm damage cleanup and restoration services to our community. We pride ourselves on our commitment to excellence, customer satisfaction, and a team-oriented work environment. We’re looking for a dedicated Job Process Coordinator to join our growing team and help us deliver outstanding service to our clients.
We are seeking an organized and detail-oriented Job Process Coordinator to support our operations by managing administrative tasks and ensuring seamless communication between our team and clients. The ideal candidate is an excellent communicator with a strong background in administrative duties, capable of thriving in a fast-paced environment while maintaining a high level of professionalism.

Key Responsibilities:

• Act as the primary point of contact for clients, providing updates and addressing inquiries with clarity and empathy.
• Coordinate job scheduling, ensuring efficient assignment of tasks to field technicians and timely completion of projects.
• Maintain accurate records of job progress, including documentation, billing, and insurance paperwork.
• Collaborate with team members to streamline processes and ensure all administrative tasks are completed promptly.
• Assist in preparing reports, tracking project statuses, and managing correspondence with insurance providers and clients.
• Perform general office duties such as data entry, filing, and maintaining organized systems for easy access to information.

Qualifications:

• Proven experience in an administrative role, preferably in a service-based or customer-facing industry.
• Exceptional communication skills, both verbal and written, with a professional and friendly demeanor.
• Strong organizational skills and the ability to multitask effectively in a dynamic environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn industry-specific software.
• Detail-oriented with a focus on accuracy and problem-solving.
• Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.
• Previous experience in the restoration, construction, or insurance industries is a plus but not required.

Why Join SERVPRO of Sioux Falls?

• Competitive salary and benefits package.
• Opportunity to grow within a respected, community-focused company.
• Supportive team environment with a commitment to employee development.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Sioux Falls, SD 57104 (Required)

Ability to Relocate:

• Sioux Falls, SD 57104: Relocate before starting work (Required)

Work Location: In person

Salary : $20