What are the responsibilities and job description for the Servpro Construction Project Coordinator position at SERVPRO of South Palm Beach?
Are you ready to make a change and join a great team?
Servpro of South Palm Beach is seeking a talented and motivated Construction Project Coordinator to be a key player in our mission to make water, fire, and mold damage “Like it never even happened”.
If you're passionate about helping people through difficult situations, enjoy working with others and have excellent communication skills, then we want you on our team!
The Construction Project Coordinator’s primary roles and responsibilities support all aspects of the construction process that include the following.
The Construction Project Coordinator’s primary roles and responsibilities support all aspects of the construction process that include the following.
Customer Satisfaction
o Introduce customers to our construction services during the mitigation process.
o Assist with the customer service experience throughout all construction activities.
o Assist with scheduling all construction activities.
Project Initiation
o Enter leads/jobs into the operating system and confirm all project information is correct.
o Schedule CM initial visit with customer.
o Educate customers on the construction process.
o Review and validate project file documentation.
Project Planning
o Confirm with CM project scope of work is complete to ensure client agreement on scope of work.
o Support CM and customer communication during material selection process.
o Ensure all paperwork and payments are complete with customer.
o Schedule inspections with building departments.
Project Execution
o Order materials and supplies as needed.
o Update project schedule and timeline.
o Update contract status with change orders and keep customer and CM advised.
o Maintain Work-in-Progress (WIP) report.
o Maintain internal and external communications.
o Upon project completion review file documentation and update as necessary.
o Manage collections activities.
o Perform project close-out.
Necessary Experience, Education and Skill Set
o 1-2 years of trade business industry experience
o Superb customer service, administrative, verbal and written communication skills
o Working knowledge of current business software technologies
o Intermediate math skills
o Experience in the restoration and/or construction industry preferred
o High school diploma/GED & Associate’s/bachelor’s degree preferred.
Physical and Work Environment Requirements
Physical and Work Environment Requirements
This role will be a combination of being in an office environment, driving and on jobsites. This role would require the abilities of sitting, standing, walking, and driving. Additional lifting files, transporting materials and occasional exposure to extreme conditions such as heat, loud noise and general construction site conditions.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours in support of emergency services, and some flexibility in hours may be needed depending upon the business needs.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours in support of emergency services, and some flexibility in hours may be needed depending upon the business needs.
Compensation and Benefits
- Base Salary of $40,000 - $45,000 per year based on industry experience the opportunity of an annual bonus.
- Benefits that include health, dental and vision insurance to take care of you today and a 401K plan with a company match to help plan for your future.
- Everyone needs time away from work, so we offer PTO and paid company holidays.
- Training opportunities to develop both industry knowledge and soft skills such as management & leadership.
Remember, if we need to ask you to stay organized, pay attention to detail, demonstrate a great work ethic or deliver outstanding customer service, this role is not for you.
Salary : $40,000 - $45,000
