Restoration Supervisor/Crew Chief

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
  
  
  

About Us:

Servpro Team Bisig is a trusted leader in the restoration industry, specializing in water, fire, and mold damage restoration. We are committed to providing top-quality service and helping customers recover from disasters with efficiency and care. Our team values professionalism, teamwork, and growth opportunities.

Job Summary:

We are seeking a Supervisor / Crew Chief to lead and oversee restoration projects. In this role, you will manage mitigation and restoration jobs from start to finish, supervise technicians, and ensure high-quality service for our customers. The ideal candidate is a hands-on leader who thrives in fast-paced environments and is committed to customer satisfaction.

Responsibilities:

• Lead and oversee mitigation and restoration projects, ensuring work is completed efficiently and professionally.
• Supervise and train technicians on proper restoration procedures, safety protocols, and equipment usage.
• Assess damage and develop action plans for mitigation and restoration.
• Communicate with customers, insurance adjusters, and team members to ensure transparency and excellent service.
• Monitor job progress, adjust strategies as needed, and ensure compliance with industry standards (IICRC, OSHA).
• Maintain accurate job documentation, including moisture readings, equipment logs, and reports.
• Assist with hands-on restoration work, including water extraction, structural drying, fire cleanup, and mold remediation.
• Ensure all equipment and company vehicles are properly maintained and stocked.
• Respond to emergency calls and participate in on-call rotation.
• Promote a safe and positive work environment, enforcing company policies and safety procedures.
  
  
  

Qualifications:

• High school diploma or equivalent.
• 2 years of experience in restoration, mitigation, or a related field preferred.
• Prior leadership or supervisory experience in the industry is a plus.
• IICRC certifications (WRT, ASD, FSRT, AMRT) required.
• Strong problem-solving skills and the ability to adapt to changing situations.
• Excellent communication, organizational, and leadership skills.
• Ability to lift up to 50 lbs and work in physically demanding conditions.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.
• Willingness to work flexible hours, including weekends and on-call shifts.
  
  
  

What We Offer:

• Competitive pay based on experience.
• Opportunities for bonuses and career advancement.
• Paid training and certifications.
• A positive, team-oriented work environment.
• Company-provided tools, equipment, and uniforms.
  
  
  

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.