Job File Coordinator

Benefits:

• Paid time off
• Training & development
  
  
  

Job File Coordinator

Are you self-disciplined and respectful, don’t mind following rules, and thrive in harmonious environments? Do you avoid taking risks in favor of making cautious decisions based on past experiences? Are you the type of Coordinator who loves to communicate? Can you multi-task and still perform duties with precision, high attention to detail, and promptly?

The Job File Coordinator we want in our organization has a friendly persuasive nature that improves the vibe wherever they go. Servpro Team Starritt needs your warmth and optimism to brighten everyone’s day. We also need your attention to detail to keep us organized and hammering away.

If interested in applying please complete this survey below.

https://surveys.cultureindex.com/s/wGBbZDkUwY

Major Tasks and Key Responsibilities

• Maintain job files from start to finish for all mitigation and construction jobs.
• Experience in the commercial cleaning, restoration industry (smoke, fire, water and mold damage) or insurance industry is preferred but not required.
• Ensures documentation and photos are complete for each job.
• Monitoring job progression.
• Completing both insurance program and corporate job file audits.
• Other duties might include responding to customers, insurance adjusters and insurance program phone calls, drafting correspondence, filing and creating reports.
  
  
  

Experience and Skill Set

• Experience in a clerical/administrative role.
• Experience in the restoration industry (preferred but not required).
• Excellent customer service skills.
• Ability to multi-task and prioritize.
• Professionalism in both written and verbal communication.
• Proficient in Microsoft Office Suite.
  
  
  

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.