What are the responsibilities and job description for the Commercial Business Development Representative position at SERVPRO?
Summary
Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met.
Primary Roles and Responsibilities
1 Daily Route Preparations
- Regular meeting attendance
- Continuing education and coaching with Manager
- Daily contact preparations and job referral activity
- Daily priorities planning
- Reporting & Administration
- Execute Contact Business Development Cycle
- Document Progress
- Develop sales objectives
- Debrief with Manager
- Execute referral and client appreciation activities
- Conduct ERP (Emergency Readiness Program) presentations
- ERP data collection
- Develop and present ERP program to clients
- Regular client visits and follow-up to ensure priority readiness
- Coordinate continuing education events for clients
- Coordinate marketing & entertainment events
- Professional association participation
- Participate in professional networking events
- A minimum 3 years of progressively responsible business-to-business sales experience
- Experience with sales and marketing within the service sector
- Superb sales, customer service, administrative, and verbal and written communication skills
- Strong business and financial background and process- and results-driven attitude
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Working knowledge of current business software technologies is required
- Bachelor's degree in marketing or business or equivalent experience.
2 Route Contacts Business Development
3 Commercial Business Development
4 Entertainment & Events
Necessary Experience and Skill Set
Formal Education / Training
Physical and Work Environment Requirements
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.
Normal Working Hours, Additional Working Hours, and Travel Requirements :
This is a full-time position working varying hours between 8 : 00 a.m. and 5 : 00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.
Compensation : $50,000.00 - $60,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential
At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $50,000 - $60,000
