What are the responsibilities and job description for the Content Recovery Specialist position at Servpro?
About Us
SERVPRO is a leading provider of property damage restoration services, with a presence in over 2,200 locations nationwide. Our team of experts specializes in fire, water, mold, and biohazard cleaning, serving communities across the country. We take pride in our commitment to excellence and customer satisfaction.
Job Summary
We are seeking a skilled Content Processing Technician to join our team. As a key member of the Contents Division, you will play a vital role in recovering and restoring customer belongings. Your responsibilities will include processing, sorting, and carefully cleaning household goods, ensuring high-quality results and maintaining quality control standards.
Responsibilities
- Clean and process household goods, including small items and large furniture, using specialized techniques and equipment.
- Maintain a detailed inventory of processed items, capturing and uploading photos for insurance documentation purposes.
- Organize and manage inventory in our storage warehouse, ensuring efficient access and retrieval of items.
- Collaborate with the Contents Division Manager and Content Restoration Supervisor to achieve departmental goals and objectives.
- Develop and implement processes to improve efficiency and productivity in the Contents Division.
- Participate in ongoing training and professional development to enhance skills and knowledge in content recovery and restoration.
Requirements
- Prior experience in content recovery, restoration, or a related field is highly desirable.
- Excellent communication and interpersonal skills are essential for effective collaboration with team members and clients.
- A high school diploma or equivalent is required for this role.
- A valid driver's license and ability to operate large vehicles safely are mandatory.
- Previous experience with iCat or similar software is a plus, but not required.
Why Work with Us?
SERVPRO offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package. We prioritize employee satisfaction and well-being, providing a positive work-life balance and fostering a culture of excellence and customer satisfaction.
