What are the responsibilities and job description for the Director, Quality Engineering position at SERVPRO?
What We Offer
The Director of Quality Engineering will lead the quality engineering competency within our organization. This role is pivotal in standardizing our approach to testing, automation, test data management, and governance. This person will play a critical role in ensuring the highest quality standards are met across all software development projects, driving innovation and continuous improvement in our engineering practices. This role will also involve strategic planning and collaboration with cross-functional teams to integrate quality engineering practices into all stages of the software development lifecycle. The Director will be responsible for defining and tracking key performance indicators to measure the effectiveness of testing efforts and providing regular updates to stakeholders. Additionally, the Director will lead and manage the quality engineering team, fostering a culture of learning and continuous improvement.
You will
Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field
About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200 individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
- Excellent health benefits plan, which includes medical, vision and dental options
- 401(k) with company match
- Company profit sharing plan
- Generous paid time-off and paid holidays
- Paid parental leave
- Company-paid mental health benefit through Headspace
- 2 free on-site fitness rooms
- Employee Assistance Program
- Employee Resource Groups
- Personal and professional development program
The Director of Quality Engineering will lead the quality engineering competency within our organization. This role is pivotal in standardizing our approach to testing, automation, test data management, and governance. This person will play a critical role in ensuring the highest quality standards are met across all software development projects, driving innovation and continuous improvement in our engineering practices. This role will also involve strategic planning and collaboration with cross-functional teams to integrate quality engineering practices into all stages of the software development lifecycle. The Director will be responsible for defining and tracking key performance indicators to measure the effectiveness of testing efforts and providing regular updates to stakeholders. Additionally, the Director will lead and manage the quality engineering team, fostering a culture of learning and continuous improvement.
You will
- Lead the design, development, and implementation of a comprehensive quality engineering competency for the organization.
- Standardize testing methodologies, automation frameworks, test data management, and governance processes across the organization.
- Overseeing all aspects of quality assurance, ensuring that testing activities adhere to established standards, procedures, and methodologies.
- Identify, assess, and prioritize risks and develop mitigation strategies to address them.
- Collaborate with cross-functional teams to ensure quality engineering practices are integrated into all stages of the software development lifecycle.
- Define and track key performance indicators to measure the effectiveness of testing efforts and provide regular updates to stakeholders.
- Leading and managing the team, including hiring, training, mentoring, and performance evaluation of team members.
- Stay current with industry trends and best practices in quality engineering and incorporate them into the organization's processes.
- Drive continuous improvement initiatives to enhance the quality and efficiency of our engineering practices.
- Establish processes for defect tracking, reporting, and resolution.
- Facilitate knowledge sharing and best practice awareness across the organization to promote a culture of learning and continuous improvement.
- Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.
- Minimum of 10 years of experience in quality engineering, with a focus on testing, automation, test data management, and governance.
- Proven experience in leading the implementation of quality engineering competencies.
- Strong understanding of software development methodologies and quality assurance processes.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills.
- Experience with modern testing tools and frameworks.
Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field
About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200 individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
