What are the responsibilities and job description for the Document Management and Collections Expert position at Servpro?
About the Role
The Job File Coordinator/Collections Specialist will be responsible for answering phones, providing customer service, and working in progress database. They will also schedule estimates and jobs, intake new customer information, and maintain all job file documentation. Additionally, they will process customer payments, conduct audits, and upload insurance key account clients. This role requires strong computer skills, problem-solving abilities, and effective communication with field crew members.
The Job File Coordinator/Collections Specialist will be responsible for answering phones, providing customer service, and working in progress database. They will also schedule estimates and jobs, intake new customer information, and maintain all job file documentation. Additionally, they will process customer payments, conduct audits, and upload insurance key account clients. This role requires strong computer skills, problem-solving abilities, and effective communication with field crew members.
