Job Description
Job Description
Salary :
Servpro is hiring aFire & WaterMitigation Manager at our CHICAGO location!
In this position, you will be making a difference each and every day. We are committed to making every type of property damage Like it never even happened!
The Fire & Water Mitigation Restoration Manager oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
Manage the customer experience and overall customer satisfaction.Manage the client experience and overall client satisfaction.Provide priority response to potential customers.Develop scope of work for projects and review estimates.Negotiate customer and / or client approval of project scope and estimate.Schedule crews and resources to provide service on active projects.Coordinate and oversee the production of services with crews and subcontractors.Document and / or review job file to support the services provided.Maintain communication with internal and external stakeholders.Manage production expenses.Manage equipment and materials (assets).Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.Position Requirements
Effective written and oral communicationIntermediate math skillsExperience in cleaning / restoration preferredHigh school diploma / GEDIICRC certifications preferredAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to sit / stand / walk for prolonged periods of timeAbility to repetitively push / pull / lift / carry objectsAbility to work with / around cleaning products / chemicalsAbility to travel locally and out of state when necessaryAbility to successfully complete a background check subject to applicable lawBenefits Include :
Competitive CompensationMedical, Dental, Vision, Life InsurancesPaid Time Off and Paid Company HolidaysCareer Progression and Professional DevelopmentEach SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.
