What are the responsibilities and job description for the Restoration Regional Manager position at SERVPRO?
SERVPRO of Amarillo Regional Manager
Do you love helping people through difficult situations? Then, don't miss your chance to join our franchise as a new Regional Manager. As a new operations manager at SERVPRO of Amarillo, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Regional Manager leads, motivates, and supports a large production division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development. They oversee all operational activities and pursue operational objectives.
As a valued SERVPRO® franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow. Training and development programs are available, which can include industry certifications.
In this position, you will be making a difference every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened®!"
Primary Responsibilities
- Oversee and ensure customer and client satisfaction.
- Manage all aspects of production activities and work with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
- Maintain constant communication with management, staff, vendors, and subcontractors to ensure proper operations of the organization and delegation of the appropriate duties for each team member
- Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.
- Manage staff development of the production division, including work-in-progress meetings.
- Develop departmental budgets for Owner approval.
- Assist production managers with budgeting, bidding, and estimating.
- Assist in finding and vetting vendors and subcontractors.
- Develop and implement processes to improve performance
- Ensure operations comply with legal and regulatory requirements.
- Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.
Position Requirements
Necessary Experience and Skill Set
Formal Education / Training
Physical and Work Environment Requirements
Walking and / or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. Occasionally exposed to extreme conditions such as heat. The noise level in the work environment and job sites can be loud.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 8 : 00 a.m.-5 : 00 p.m., Monday-Friday, 40 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel will be required.
Pay Rate
Competitive salary based on experience.
Compensation : $75,000.00 - $105,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
SERVPRO team members make a difference in people's lives every day!
We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $75,000 - $105,000
