(FT) Human Resources Trainer

What you get to do:

You'll collaborate closely with our park leadership team and the training manager to support the planning and execution of various training initiatives. We're looking for someone who can deliver high-quality training and development programs at all levels, from VP to hourly Ambassadors. You will:

• Facilitate various training programs for Ambassadors at all levels and from all divisions


• Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors


• Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors


• Organize training manuals, materials, multimedia visual aids, and other educational materials; review for company policy updates

What it takes to succeed:

• A minimum of 2 years of training experience required


• 1 years of High volume new hire orientation facilitation preferred


• Experience managing training content in a learning management system


• Background in a service industry setting desired


• Outstanding communication, interpersonal and presentation skills


• Confident and outgoing presence


• Ability to effectively handling multiple projects simultaneously


• Excellent organizational, time management, analytical and problem-solving skills


• Strong facilitation and presentation skills are required


• Must be available to work varying shifts/hours based on business need, to include nights, weekends, and holidays

Working Conditions:

• Primarily working indoors but will collaborate with Ambassadors in the park when necessary


• May sit/stand for several hours at a time


• Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities


• Prolonged exposure to computer screens


• Repetitive use of hands to operate computers, printers, and copiers