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FOH Server/Cashier NO LATE NIGHTS Location: Fashion Island Job at Sessions West

Sessions West Coast Deli
Newport, CA Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/6/2025

FOH SERVER / CASHIER

JOB DESCRIPTION

The FOH Server / Cashier may work in the capacity of Cashier, Expeditor, and / or Greeter. The FOH Server / Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.

  • Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
  • Processes Guest orders in person or by telephone using the POS, handle cash and credit / debit card transactions with accuracy while upholding register dialogue.
  • Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
  • Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
  • Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
  • Processes Guest orders at the register, simultaneously pours beverages, answers questions about our menu, and keeps the front counter area clean and organized.
  • Restocks the ice bin, dry cleans tumblers, and glassware.
  • Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
  • Other tasks as assigned.

SKILLS AND QUALIFICATIONS

FOH Server / Cashier must exercise the following qualities and skills :

  • Strong customer service personality and skills.
  • Prior experience in a customer service or restaurant environment preferred.
  • Ability to remain calm under pressure in a fast-paced environment.
  • Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
  • Ability to work a flexible schedule, including weekends, holidays, and evenings.
  • Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
  • Current Food Handlers Card or ServSafe Certificate.
  • PREVIOUS EXPERIENCE

    A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.

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