What are the responsibilities and job description for the FOH Server/Cashier NO LATE NIGHTS Location: Fashion Island Job at Sessions West position at Sessions West Coast Deli?
FOH SERVER / CASHIER
JOB DESCRIPTION
The FOH Server / Cashier may work in the capacity of Cashier, Expeditor, and / or Greeter. The FOH Server / Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.
- Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
- Processes Guest orders in person or by telephone using the POS, handle cash and credit / debit card transactions with accuracy while upholding register dialogue.
- Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
- Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
- Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
- Processes Guest orders at the register, simultaneously pours beverages, answers questions about our menu, and keeps the front counter area clean and organized.
- Restocks the ice bin, dry cleans tumblers, and glassware.
- Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
- Other tasks as assigned.
SKILLS AND QUALIFICATIONS
FOH Server / Cashier must exercise the following qualities and skills :
PREVIOUS EXPERIENCE
A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.
J-18808-Ljbffr
