What are the responsibilities and job description for the Customer Care Professional position at SET SEG?
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? If so, we invite you to apply for the Customer Service Representative role at School Employers Trust (SET).
As a Customer Service Representative, you'll be responsible for providing superior customer service, collaborating with internal business units, and assisting members with online portal access, claims submissions, and vital forms. You'll also manage claim intake and process claims as directed by the Claims Manager.
We value a culture that's inclusive, respectful, and supportive of diverse perspectives and roles. If you're a customer service-oriented individual with an associate's degree or related insurance experience, we encourage you to apply.
The ideal candidate will have:
- Associate's degree or related insurance experience
- Exceptional written and verbal communication skills
- Strong attention to detail
- Effective time management skills
- Ability to work both independently and as a team
