What are the responsibilities and job description for the Property Casualty Service Specialist position at SET SEG?
About SET SEG
We strive to provide industry-leading customer service to Michigan public schools. Our company culture emphasizes mutual respect, collaboration, and continuous learning. As an equal opportunity workplace, we welcome diverse perspectives and ideas.
We offer a competitive benefits package, featuring 100% employer-paid insurance, Paid Time Off (PTO), and paid parental leave. If you're passionate about delivering exceptional customer experiences and seeking a fast-paced work environment, consider becoming a part of our team as a Customer Service Representative.
About the Role
This position requires a skilled professional with an associate's degree or relevant insurance experience. You'll work closely with internal teams to provide exceptional customer service, communicate with members, and manage claim intake and processing. Key responsibilities include:
Key Skills and Qualifications
To excel in this role, you'll need:
What We Offer
At SET SEG, we value our employees' growth and well-being. Our comprehensive benefits package includes 100% employer-paid insurance, Paid Time Off (PTO), and paid parental leave.
We strive to provide industry-leading customer service to Michigan public schools. Our company culture emphasizes mutual respect, collaboration, and continuous learning. As an equal opportunity workplace, we welcome diverse perspectives and ideas.
We offer a competitive benefits package, featuring 100% employer-paid insurance, Paid Time Off (PTO), and paid parental leave. If you're passionate about delivering exceptional customer experiences and seeking a fast-paced work environment, consider becoming a part of our team as a Customer Service Representative.
About the Role
This position requires a skilled professional with an associate's degree or relevant insurance experience. You'll work closely with internal teams to provide exceptional customer service, communicate with members, and manage claim intake and processing. Key responsibilities include:
- Collaborating with internal business units to deliver top-notch customer service
- Assisting members via email and phone
- Managing claim intake and processing claims as directed by the Claims Manager
- Reconciling data, such as property schedules and loss experience
Key Skills and Qualifications
To excel in this role, you'll need:
- An associate's degree or equivalent insurance experience
- Superb written and verbal communication skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
What We Offer
At SET SEG, we value our employees' growth and well-being. Our comprehensive benefits package includes 100% employer-paid insurance, Paid Time Off (PTO), and paid parental leave.
