What are the responsibilities and job description for the Houseperson position at Sethi Management?
House person is responsible to provide janitorial and maintenance support to ensure the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.
Duties include:
- Provide a clean and safe environment for guests
- Proactively maintain assigned areas and equipment
- Clean and maintain common areas of the property
- Deep cleaning of assigned areas
- Setting up and maintaining complimentary hotel lobby functions
- Cleaning and setting up meeting room functions
- Delivering service items to guest rooms upon requests from front desk
- Assist with guest luggage when required
- Ensure efficient completion of daily assignments in a timely manner
- Use supplies efficiently
- Report all safety, maintenance and housekeeping concerns to management
- Attend and participate in all mandatory trainings
- Flexible with schedule and assignments
- Knowledge and completion of property cleaning procedures
- Maintain effective performance under pressure
- Frequent standing, walking about the property
- Frequent bending, stooping and kneeling
- Move, lift, carry and place objects weighing up to 50 lbs. without assistance and in excess of 50 lbs. with assistance
- Follow proper procedures for lost and found items
- Follow guest safety procedures
- Follow guest requests, i.e. do not disturb signs, change of linen or terry
- Acknowledge and greet guests in public spaces
- Review daily inventory of supplies needed to complete assignments
- Ensure cleaning supplies and chemicals are labeled, stored and used properly
- Assist with transporting guests safely in the hotel shuttle (if applicable)
- Maintain safe driving record, adhering to all laws and expectations of shuttle service (if applicable)
- May perform similar duties as requested by supervisor
Requirements:
- Good customer service skills
- Ability to work independently and with others
- Good communication skills
- Ability to give and follow verbal and written instructions
- Attention to detail
- Ability to lift/carry up to 50 lbs.
- Ability to multi task
- Displays good initiative
- Must be able to work flexible schedule, including weekends and various shifts
