What are the responsibilities and job description for the Desktop Support Tech position at Seton Medical Center Harker Heights?
Overview
Join our team as a day shift, full-time, Information Services Desktop Support Technician in Harker Heights, TX.
Fulfilling your purpose begins here:
People First, Always. Here’s how we take care of our people:
- Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.
Your team is bigger than your department:
- Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
- We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
- This position assists staff with technical support of desktop computers, applications, printers, phones and related technology.
- Support includes installation, and testing of computer systems and peripherals within established standards and guidelines.
- Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- The position provides one-on-one support to hospital, clinic end users and physician staff.
- The position's responsibilities require independent analyses, communication and problem solving.
- Work is performed with little supervision and requires initiative and judgment.
Qualifications
Job Requirements:
- High School or equivalency
- 2-3 years’ work related experience in a information technology environment
- Knowledge of all Windows operating systems
- Troubleshooting hardware and software issues
- Troubleshooting wireless access issues
Preferred Job Requirements:
- Associates Degree in information technology
- Microsoft, Cisco, CompTIA, A , Network Plus
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