What are the responsibilities and job description for the Inside Sales Representative I - CV position at Setpoint Integrated Solutions?
Job Summary:
The New Product Sales Specialist I role is the conduit through which our customers communicate their product needs to us and we translate these needs to winning proposals for new products, complex systems, applications, and WIP jobs. Creating a winning proposal requires an ability to accurately ascertain thecustomer’s need, correctly size and select a solution, negotiate as appropriate a competitive price from our suppliers, and translate this into a compelling offer to the customer. The New Product Sales Specialist I provides customer solutions for a single product lineand/or applications and facilitates quotationsof parts and buy-out items when required.
Primary Duties & Responsibilities:
Develop and maintain athorough knowledge of the Company’s available services, product lines, sales territories, product applications, and applicable pricing structures.
Develop and maintain a thorough knowledge of OEM and Global Alliance Agreements and appropriately apply to the Customer Solutions Process
Review, process, and submit customerorders through VuPoint which will typically include:
Quoting parts and buy-out items
Quoting a single product line within the vertical
Verifying pricing
Locate material for sourcing
Partner with the respective Account Manager, Operations and Services Coordinators, when needed, to address Customer Service issues
Create and maintain customertrust in the Company as a quality, value-added, solutions provider
Assist New Product Sales Specialists and Manager within vertical and at times within other vertical teams with similar duties and responsibilities as assigned.
Positional Requirements & Qualifications:
Education & Experience
Bachelor’s degree in business or engineering preferred or equivalent technical school certification
Alternatively, at least 2 years of experience in a customer-facing role identifying andaddressing customer needs within relevant industry
Skills & Abilities
Successful completion of Channel Connect Valve University for assigned product vertical (Pressure Protection and Control Valve only)
Successful completion and understanding of quality standardization procedures and computer systems
Successful completion of computer-based technical training
Successful completion of applicable product type instructor-led technical training
Successful completion of customer experience training
Successful completion of shop orientation hours for assigned product vertical
Successful completion of the New Product Sales: Level I LinkedIn Learning learning path
Successful completion of the level I written test for the assigned product vertical
Strong written and verbal communication skills
Basic knowledge of valves and related products
Basic understanding of the chemical, refining and power markets
Intermediate knowledge of Microsoft Office software
Basic mechanical aptitude
Ability to perform job function with little supervision
Clear background check and drug/alcohol screening
Essential Physical Functions:
Travel: less than 5%
Lifting upto 20 pounds
Bending, stooping, walking
Thisjobdescriptionisintendedtodescribethegeneralnatureandleveloftheworkbeingperformed.Thisisnotanexhaustivelistofalldutiesandresponsibilities.Thecompanyreservestherighttoamendandchangeresponsibilitiestomeetbusinessandorganizationalneedsasnecessary.
The New Product Sales Specialist I role is the conduit through which our customers communicate their product needs to us and we translate these needs to winning proposals for new products, complex systems, applications, and WIP jobs. Creating a winning proposal requires an ability to accurately ascertain thecustomer’s need, correctly size and select a solution, negotiate as appropriate a competitive price from our suppliers, and translate this into a compelling offer to the customer. The New Product Sales Specialist I provides customer solutions for a single product lineand/or applications and facilitates quotationsof parts and buy-out items when required.
Primary Duties & Responsibilities:
Develop and maintain athorough knowledge of the Company’s available services, product lines, sales territories, product applications, and applicable pricing structures.
Develop and maintain a thorough knowledge of OEM and Global Alliance Agreements and appropriately apply to the Customer Solutions Process
Review, process, and submit customerorders through VuPoint which will typically include:
Quoting parts and buy-out items
Quoting a single product line within the vertical
Verifying pricing
Locate material for sourcing
Partner with the respective Account Manager, Operations and Services Coordinators, when needed, to address Customer Service issues
Create and maintain customertrust in the Company as a quality, value-added, solutions provider
Assist New Product Sales Specialists and Manager within vertical and at times within other vertical teams with similar duties and responsibilities as assigned.
Positional Requirements & Qualifications:
Education & Experience
Bachelor’s degree in business or engineering preferred or equivalent technical school certification
Alternatively, at least 2 years of experience in a customer-facing role identifying andaddressing customer needs within relevant industry
Skills & Abilities
Successful completion of Channel Connect Valve University for assigned product vertical (Pressure Protection and Control Valve only)
Successful completion and understanding of quality standardization procedures and computer systems
Successful completion of computer-based technical training
Successful completion of applicable product type instructor-led technical training
Successful completion of customer experience training
Successful completion of shop orientation hours for assigned product vertical
Successful completion of the New Product Sales: Level I LinkedIn Learning learning path
Successful completion of the level I written test for the assigned product vertical
Strong written and verbal communication skills
Basic knowledge of valves and related products
Basic understanding of the chemical, refining and power markets
Intermediate knowledge of Microsoft Office software
Basic mechanical aptitude
Ability to perform job function with little supervision
Clear background check and drug/alcohol screening
Essential Physical Functions:
Travel: less than 5%
Lifting upto 20 pounds
Bending, stooping, walking
Thisjobdescriptionisintendedtodescribethegeneralnatureandleveloftheworkbeingperformed.Thisisnotanexhaustivelistofalldutiesandresponsibilities.Thecompanyreservestherighttoamendandchangeresponsibilitiestomeetbusinessandorganizationalneedsasnecessary.
