What are the responsibilities and job description for the Area Field Manager (AFM) position at SEV Laser Aesthetics?
Join the SEV Laser Team!
At SEV Laser, we pride ourselves on being a leader in the laser hair removal industry, committed to delivering exceptional results and an outstanding experience for our clients. With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their skin.
Our team is made up of skilled professionals who are passionate about what they do. We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged. We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.
Join our Team!
Sev Laser has 40 locations all over the country and currently expanding ! With the partnership of our amazing team, we are able to expand all across the nation. With the fast growth of our company comes amazing career opportunities for our staff in leadership
Becoming a Team Member:
SEV Laser admin staff are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!
Job Summary:
The Aesthetics Field Trainer will play a pivotal role in the service excellence and proficiency of our
clinical staff which includes RNs, Aestheticians, Laser Technicians and NPs within an assigned Region.
This individual will report to the Director of Training and be responsible for the delivery of service
training and on-going assessment of SEV standard protocols across our menu of services.
Responsibilities:
- Provide hands on training and coaching to clinical staff on the safe and effective use of all Laser Devices and modalities across the SEV service offering.
- Provide and take the lead on new hire training within the assigned Region. Monitor new hire learning checkpoints during onboarding and assess for additional training on a quarterly basis.
- Assess the effectiveness of training sessions with all providers and provide feedback to Leadership when additional training may be required.
- Observe providers during treatments and provide coaching to improve the client experience and ensure protocol is being met.
- Work as the SEV subject matter expert on all services and provide assistance with client concerns or adverse events when appropriate.
- Closely monitor KPIs within the region to assess where training is necessary in order to advance a provider, elevate the client experience and meet company sales enablement expectations.
- Serve as the SEV subject matter expert on all services and promotional offerings, helping to lead and guide clinical team members to excel with company initiatives.
- Work in collaboration with the Director of Training, the Field Operations Leaders and District Managers to identify best in class treatments and build effective educational programming to support.
- Monitor clinical charting and be available to coach clinical team members with Treatment Planning as well as to address any adverse events.
- Assist with New Office Openings within Region, training clinical staff on services, Laser Safety Science and the SEV Standard.
- May be required on occasion to work a shift performing laser services in office. This would be designed to keep skills current and/or cover the absence of another clinical staff member.
Skills & Qualifications:
- 2-3 years working with Laser Technology within the Aesthetics industry.
- Current licensure or certification as an RN or equivalent clinical credentials in your state of practice. (Can be NP, PA, or Licensed Aesthetician).
- Ability to travel within the assigned region, spending 2-3 days per week in the field.
- Strong presentation and communication skills, must be comfortable using G Suite and Microsoft Office Programs. Experience with Zenoti is a plus.
- Must have a passion for continuous learning and professional development. Experience working with team members who are looking to outline a career path.
- Outgoing and people oriented with the ability to connect with all levels of clinical staff as well as SEV clients.
- Comfortable working in a sales through education environment. Coaching clinical team members to build treatment plans and hit KPI targets.
- Must feel comfortable working through customer service related matters as it pertains to an adverse event where clinical knowledge is needed.
- Must have a valid drivers license and reliable transportation to be used within the assigned region.
- Must be able to travel by air when necessary for New Office Openings and Company meetings.
Physical Requirements & Working Conditions
- Must be comfortable sitting in the car for long periods of time when traveling to locations.
- Must be able to hold the laser device handpiece for extended periods of time, up to 1.5 hours.
- Must be able to lift equipment weighing up to 10 pounds. Must be comfortable moving laser
devices between rooms in-office when necessary.
- Must be comfortable wearing protective eyewear for extended periods of time- while in
treatment rooms.
Scheduling Requirements:
- Monday - Friday (Available by phone on weekends during operating hours in case of emergency).
Perks & Benefits:
- Company 401k Plan
- Medical, Health and Vision Benefits
- Commuter Benefits Available
- PTO
- Employee Discounts
- Many more!!
The pay range for this role is:
90,000 - 120,000 USD per year(Los Gatos, CA)
90,000 - 120,000 USD per year(San Francisco, CA)
90,000 - 120,000 USD per year(San Rafael, CA)
90,000 - 120,000 USD per year(Dublin, CA)
90,000 - 120,000 USD per year(Burlingame, CA)
90,000 - 120,000 USD per year(Walnut Creek, CA)
90,000 - 120,000 USD per year(Roseville, CA)
Job Type: Full-time
Pay: $90,000.00 - $120,000.00 per year
Salary : $90,000 - $120,000
