Hotel General Manager

Company Description

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Seva Hospitality. With our company’s high growth, there’s a place for you here today (and for tomorrow) within our company. 

Job Description

Do you have a proven track record of success in hotel management with a desire to grow, taking your career to the next level? As a General Manager for the future Holiday Inn Cincinnati - Liberty Way opening in May 2022, you'll have the opportunity to apply what you know, strengthen as a leader, and much more.

Due to recent growth and future development, Seva Hospitality is looking to expand our bench strength of highly qualified General Managers within our hotels!  These are key management positions, which provide partnership, strategy and support to our guests, associates, and Corporate Officers. Our priorities are to Drive Revenue, Control Cost, and Provide Outstanding Guest and Associate Satisfaction.

We offer a very competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure.

As General Manager, you will:

• Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.
• Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
• Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.
• Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations.

Commitment to Task:

• Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.

Communication Skills:

• Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
• You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software.

Flexibility:

• Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.

Initiative:

• Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.

Managing Execution:

• Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

Teamwork:

• Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.  

Qualifications

• Minimum of 2 years Hotel Management Experience (IHG Hotels experience preferred, but not required).
• Opera Property Management System Experience preferred.
• Proven record of independent, self-motivated work habits.
• Ensuring customer satisfaction.
• Execute reporting in a timely and accurate manner.
• Ability to focus on the big picture as well as individual results.
• Possess the ability to maximize hotel revenue through defined market segmentation.
• History of superior controls and financial performance.
• Excellent relationship-building skills.
• Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures.
• Maintain active and visible position in the local community and industry. 

Additional Information

• Reports to the Director of Operations.
• Works cooperatively with corporate office staff.
• Ensures and promotes a positive and cooperative work relationship with all hotel departments.