Receptionist, Part-Time

Sevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. We work with leading brands like McDonald’s, Starbucks, Sprouts, and BP, to name a few. At Sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction.

Sevan is an INC. 5000 Fastest-Growing Company – Great Places to Work 2024 – 2024 HIRE Vets Gold Medallion Award - Best Places to work in Chicago ’20, ’21, ’22, ’23, – Best Places to Work in Construction 2023

Summary: The Receptionist welcomes new and returning guests into Sevan’s office and assists with data entry and event planning. This position plays an important role in supporting the day-to-day administrative operations of the office, working on the front line to make sure questions and issues are resolved correctly and in a timely manner. This is a part-time position, with expected 20 hours per week, Monday - Thursday, 9am - 2pm.

Essential Duties And Responsibilities

• Acts as the first line of contact in the office for employees, guests, and clients.
• Assists with event planning for New Hire Orientations, Sevan Events, Town Halls, etc.
• Monitors front desk and ensures all phone calls, people, and requests are routed appropriately.
• Monitors and orders snacks and office supplies.
• Orders new badges and activates badges for guests and employees through the building’s maintenance system.
• Schedules meetings and appointments within the office and greets all visitors upon arrival.
• Manages conference room scheduling.
• Maintains the office condition, submitting repair/cleaning work orders when necessary.
• Enters all visitors into the internal building visitor system.
• Screening and forwarding incoming phone calls and emails to internal contacts.
• Responds to inbound chats, emails, and SMS communication.
• Handles sensitive documents with a high level of confidentiality.
• Provides support with special projects, using internet-based research when necessary.
• Monitors postal mail and route appropriately.
• Monitors shipping and packages (inbound and outbound).
• Other duties as assigned
  
  

Qualifications

• College degree preferred; 0-2 years of experience in a customer-contact capacity or customer-service role is preferred.
• Excellent phone etiquette.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Excellent problem-solving and people skills.
• Proficiency with Microsoft Office and strong computer skills.
• Ability to meet deadlines and handle multiple priorities at the same time.
• Strong attention to detail and organizational skills.
• Ability to take initiative and learn quickly.
• “Can-Do” attitude and willingness to help with various tasks around the office.
  
  

Why Join Sevan?

At Sevan, We Believe In Creating a Supportive And Dynamic Environment Where Your Contributions Truly Matter. Here’s What You Can Expect As Part Of Our Team

• Live Our Values: Join a company that values integrity, respect, teamwork, excellence, and charity. These principles are at the heart of everything we do.
• Champion Key Initiatives: Play a vital role in driving Sevan-wide initiatives like Safety and Sustainability, ensuring positive impacts for our people and the planet.
• Inspire and Lead: Help us bring our vision to life by embracing our commitment to Service, Talent, and Choices—you’ll have a voice in shaping the future.
• Set the Standard: Be a role model for professional behavior, fostering a workplace culture that motivates and inspires others.
• Grow With Us: Take charge of your personal and professional growth through hands-on experience, engaging training programs, and opportunities to mentor interns and co-ops.
• Support Development of Top Brands: Opportunity to work behind the scenes supporting efforts for industry leaders like McDonald’s, Starbucks, and 7-Eleven.
  
  

Pay & Benefits

The anticipated compensation range for the position is $20- $24 per hour, is based on market and business conditions, and is commensurate on individual education, qualifications, and experience. This is a part-time position and not eligible for paid time off or benefits.

Work Conditions & Travel

This is an onsite role out of our Downers Grove, IL headquarters. A highly collaborative in-office environment that flourishes when individual and team contributions combine to achieve target goals and objectives. The workplace is dynamic, fast-paced, and flexible. Regularly required to sit; occasionally required to stand; walk; occasionally lift and/or move up to 15 pounds.

Sevan Multi-Site Solutions, Inc. is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.