Advancement Database Administrator

Job Description:

ESSENTIAL JOB FUNCTIONS

1. Database Management:

o Oversee the day-to-day operation of the CRM, ensuring data is accurate, up-to-date, and properly backed up.

o Complete monthly reconciliations with the Finance Department.

o Administer user access and permissions, ensuring appropriate security measures are in place to protect sensitive donor information.

o Regularly perform data maintenance tasks, including data cleaning, de-duplication, and ensuring data consistency.

2. Reporting and Analysis:

o Generate regular and ad-hoc reports related to donor and community collaborative partner activities, fundraising campaigns, and financial transactions.

o Provide insights and analysis to assist in strategic decision-making related to donor relations, campaign performance, and fundraising goals.

o Develop and automate reports and dashboards for Advancement staff to track progress toward goals.

3. CRM Data Management:

o Manage donor and community collaborative partner records, ensuring that all interactions, gifts, and communications are accurately recorded.

o Assist in segmentation and targeting for campaigns by ensuring that donor data is correctly categorized and maintained.

o Help maintain the donor database in a way that supports segmentation for mailings, emails, and event invites.

4. Support Fundraising Campaigns:

o Support the Advancement team in tracking campaign progress and donor engagement through the database.

o Set up and track event registrations, online donations, and other fundraising activities in the database.

o Support the Advancement Team as necessary with event logistics.

5. Training and Support:

o Provide training and ongoing support to staff on the proper use of the CRM.

o Troubleshoot user issues and ensure staff is equipped to maximize the database’s capabilities.

o Provide support to the Advancement Team as needs arise.

6. Continuous Improvement:

o Monitor database performance and suggest optimizations to improve system efficiency and speed.

o Stay up to date on the latest CRM technologies, trends, and best practices

EDUCATION

• Bachelor’s degree from a four-year college or university or appropriate combination of education and experience.

EXPERIENCE

• Two plus years of experience working with CRM, fundraising databases, donor management systems (e.g., Salesforce, Blackbaud, Raiser’s Edge, DonorPerfect).
• Strong experience with database administration, data analysis, and report generation.

• Strong communication skills, both written and verbal.
• Proactive and solution-focused approach to database issues.
• Commitment to confidentiality and handling sensitive data with discretion.

Technical Competencies:

• Experience with data import/export processes and database integration.
• Familiarity with CRM systems and integration with email marketing or payment platforms.

REQUIREMENTS

• Proficient in database management software and data analysis tools.
• Strong understanding of fundraising strategies, donor relations, and nonprofit operations.
• Excellent problem-solving skills, attention to detail, and ability to manage large datasets.
• Familiarity with security best practices for handling sensitive data.

PHYSICAL DEMANDS

• Occasional evening or weekend work may be required during peak fundraising period

Time Type:

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

• Health & Wellness
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Account
  • Health Savings Account
  • Short Term Disability
  • Long Term Disability - Company Paid

• Financial Wellbeing
  • Competitive Compensation Packages
  • Life Insurance - Company Paid
  • Accidental Death & Dismemberment Insurance - Company Paid
  • 403b Retirement Plan with Company Funded Matching
  • Retirement and Financial Planning Services

• Career Development and Growth
  • Tuition Assistance Plans
  • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
  • Student Loan Repayment Assistance
  • Clinical Supervision toward licensure and reimbursement for certain license applications
  • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
  • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
  • Leadership Academy for our rising stars, supervisors, and leaders
  • Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

• Work Life Balance
  • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
  • Flexible Work Schedules to promote a Healthy Work Life Balance
  • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

At Seven Counties Services, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.