Room Attendant - South Lake Tahoe Resort

Job Overview:

As a Room Attendant at NorthStar, you will play a key role in providing exceptional service to our guests by ensuring their rooms are clean, well-maintained, and fully stocked. You will be responsible for the upkeep of our spacious rooms, each featuring full kitchens and multiple rooms, ensuring a comfortable and relaxing stay for all guests. You will contribute to a positive guest experience by maintaining the highest standards of cleanliness and organization.

Key Responsibilities:

· Clean and prepare rooms and suites, including kitchens, living areas, and bathrooms, according to the resort’s standards.

· Perform general housekeeping duties, including dusting, vacuuming, changing linens, replenishing towels, and restocking amenities.

· Ensure all kitchen appliances, utensils, and cookware are thoroughly cleaned and well-maintained.

· Inspect rooms for any maintenance needs, such as broken appliances, fixtures, or furniture, and report issues to the maintenance team promptly.

· Ensure all guest supplies, including toiletries, kitchen supplies, and linens, are fully stocked and fresh.

· Maintain cleanliness of common areas, including hallways, staircases, and corridors, as assigned.

· Follow the resort’s policies and procedures regarding the use of cleaning products and equipment.

· Communicate effectively with the housekeeping and front desk teams to address guest needs or special requests.

· Maintain the highest level of professionalism and hospitality when interacting with guests.

· Adhere to all health and safety regulations, including proper handling of cleaning chemicals and equipment.

· Assist with other housekeeping duties or special guest requests as needed.

Qualifications:

· Prior experience in housekeeping or a similar role, preferably in a resort or hotel setting.

· Ability to handle and clean multiple rooms, including full kitchens and living spaces.

· Knowledge of cleaning techniques, products, and safety protocols.

· Excellent attention to detail and organizational skills.

· Ability to work independently and as part of a team.

· Physical stamina to perform lifting, bending, and moving heavy objects (e.g., bedding, furniture).

· Strong communication skills and a guest-focused attitude.

· Ability to work efficiently in a fast-paced environment.

· Must be flexible with working hours, including weekends and holidays.

Physical Requirements:

· Ability to lift up to 25 lbs.

· Long periods of standing, walking, bending, and reaching.

· Must be comfortable working in varying environmental conditions, such as cold temperatures in the ski resort setting.

We are seeking a reliable, dedicated Room Attendant who takes pride in delivering top-tier service to our guests. If you enjoy working in a dynamic and team-oriented environment and are passionate about maintaining cleanliness, we encourage you to apply and join our Team.