What are the responsibilities and job description for the Room Attendant position at Seven Cs Building Maintenance Inc?
Essential Duties:
- Undergo training and sign the company’s contract.
- Understand the company’s policy on work shifts, guest’s possessions and privacy issues.
- Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out.
- Report and return any guest properties found in the rooms while rendering service.
- Report cases of property damage in commercial spaces to supervisor.
- Work with a team of housekeepers on each shift.
- Clean, disinfect and store all equipment at the end of the shift.
- Maintain a positive relationship with employees and guests.
- Monitor and report on the inventory of cleaning supplies.
- Respond to calls for housekeeping problems, such as spills and broken glass.
- Collect and remove trash and debris.
- Report, turn in and log all lost and found items.
- Clean upholstered furniture.
- Perform detailed deep cleans when required.
Safety and Standard Operational Procedures
- Completes safety and standard operational procedures training within the timeframe established by One Source Housekeeping Solutions.
- Clean and maintain all equipment daily. Report to your supervisor any safety hazard of all the equipment which you are using i.e., Vacuum cleaners.
- Use One Source management authorized cleaning chemicals and review the safety data sheet - “SDS” before using a cleaning chemical for the first time.
- Post caution signs as and when required.
- Comply with?Lost and Found?Policy of the Park and resort.
- Report any suspicious activity to your immediate supervisor or One Source management official.
Communication
- Communicate with management, supervisors, co-workers, vendors, client and guest in a respectful and courteous manner always.
- Attend daily briefings for?functions, events or daily workload distribution.
- Follow the occurrence notification process as dictated on the “Employee Handbook”, Attendance policy. Communicate any occurrence to your supervisor or a One Source management official leading your area or shift.
- Follow up a special cleaning?schedule?given by the housekeeping control desk.
- Have good knowledge of all resort and Park facilities, hours of operation, Restaurants, shops and function rooms. Assist Guest in Public Areas when required.
