What are the responsibilities and job description for the Housekeeping Houseperson, PT position at Seven Feathers Hotel & Casino Resort Crp?
Description
Join the Seven Feathers family!
About Seven Feathers Casino Resort:
Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It’s a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It’s a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.
Why Work at Seven Feathers:
At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including:
- Comprehensive medical, dental, vision, and Rx coverage.
- Paid Time Off
- Employer-paid life and disability plans
- 401k with up to 3.5% employer match
Performs any combination of the following tasks to maintain guestrooms, working areas and the hotel premises in general in a clean and orderly manner. Provides stripping of all linens, dishs, trash etc. from guestrooms in helping room attendants to better serve our guests. Duties include but are not limited to:
- Responsible for removing all dirty linens, trash and dishes from guest rooms. Vacuum and dust hallways and elevators on assigned floors.
- Keep work stations clean at all times, operate dishwasher, stock dishes in work areas and ensure hallways/work areas are free of debris.
- Remove trash from carts and offices as needed.
- Maintains housekeeping carts.
- Properly uses and maintains assigned equipment and supplies to departmental specifications, including carts, vacuums, chemicals and cleaning aides.
- Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
- Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
- Properly handles lost and found items in accordance with department policies and security procedures.
- Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior customer service.
- Provides constructive input to foster process improvement within the department.
- Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.
- Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
- Performs other related duties as required.
Requirements
- High School Diploma or GED Certificate preferred.
- 1 year experience in a hotel/motel environment strongly preferred.
- 18 years of age or older.
- Excellent organizational, verbal, interpersonal and customer relation’s skills.
- Able to read and comprehend written instructions.
- Must be able to obtain a Class I Gaming License.
