What are the responsibilities and job description for the Stix Host position at Seven Feathers Hotel & Casino Resort Crp?
Description
POSITION PURPOSE:
- Greets and seats Sports Bar guests, ensuring their satisfaction and generates repeat business. Directs the flow of activity in the Sports Bar. Assists the servers/bartenders by keeping tables clear of dishes, to ensure timely and quality service for Resort guests.
ESSENTIAL FUNCTIONS:
- Greets guest and escorts them to their tables, rotating seating evenly between all stations.
- Replenishes supply of napkins, silverware, glassware and dishes inside stations.
- Provides pleasant, courteous guest service and presents a neat and hospitable image.
- Acknowledges all guests at the door. Maintains a friendly warm atmosphere.
- Carries dishes from the Sports Bar to the dish area, wipes table tops and chairs with a damp cloth.
Requirements
QUALIFICATIONS:
- High School Diploma or GED Certificate preferred.
- Experience in guest service industry preferred.
- Able to read and comprehend written instructions.
- Ability to handle multiple priorities and tasks at once.
- Excellent organizational, verbal, interpersonal, and customer relations skills.
- Current Food Handler or ServSafe Certificate required.
- Current OLCC license required. (When applicable)
- Must be at least 16 years of age.
- Must be able to obtain a Class I Gaming License.
- Must maintain a neat, clean, and well-groomed appearance at all times (specific standards available).