What are the responsibilities and job description for the National Sales Manager position at Seven Feathers Hotel Casino Resort?
- Comprehensive medical, dental, vision, and Rx coverage
- Generous Paid Time Off to recharge and enjoy life
- 401k with up to a 3.5% employer match to secure your future
Build and nurture relationships with companies and associations through personal visits and calls to generate and secure new conference and group business.
Schedule, coordinate, and execute meetings, conferences, and social events, ensuring smooth operations from initial contact to event completion.
Manage the full sales cycle independently, from lead generation to post-event follow-up.
Dedicate the majority of time to proactive telephone sales, ensuring consistent outreach and communication.
Re-engage past clients and seek out new opportunities to expand the client base, ensuring ongoing revenue growth.
Respond promptly and professionally to all inquiries via phone, email, or in-person meetings, following up in a timely manner and tracking all communication.
Maintain a well-organized follow-up system to keep prospects engaged and improve conversion rates.
Represent the company at relevant trade shows, industry seminars, and networking events, fostering relationships and expanding the business network.
Collaborate closely with the Hotel Executive Team and meeting planners to ensure smooth operations and exceptional service for convention groups.
Stay engaged with industry associations, maintaining membership and developing key contacts within the hotel and event planning industries.
Monitor and keep up-to-date with industry trends and developments, proactively suggesting operational improvements to enhance competitiveness.
Prepare, report, and analyze accurate business forecasting to track performance, ensuring alignment with sales goals.
Consistently achieve and exceed monthly, quarterly, and annual sales targets, contributing to the overall growth and success of the organization.
Able to obtain a Class III Gaming License.
Current and valid Drivers License with the ability to qualify for the UIDC’s Drivers Program.
Job Requirements
- Minimum of 3-5 years of sales experience in group sales within a 3 or 4 Diamond resort (200 rooms and over 10,000 sq. ft. of meeting space), with a proven track record of exceeding sales goals and delivering measurable results.
- A minimum of 2 years of college education, with a degree preferred.
- Experience in hotel sales or a related industry is strongly preferred, particularly with a focus on government markets.
- Outgoing, self-motivated, and results-driven, with a strong passion for sales and client relationships.
- Exceptional communication skills, both written and verbal, with an ability to engage effectively with clients, partners, and internal teams.
- Proven ability to handle high-pressure situations, providing excellent customer service and resolving issues quickly and effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, etc.) and CRM systems for tracking communications, sales, and client management.
- Attention to detail and a commitment to accuracy in documentation, forecasting, and reporting.
- A professional appearance and demeanor with the ability to represent the company at industry events.
- Flexibility to work evenings, weekends, and holidays as needed, ensuring client and business needs are met.
- Ability to thrive in a collaborative team environment while also being highly effective in independent work and self-management.
Seven Feathers Hotel Casino Resort
Property Description
Nestled in the heart of the Pacific Northwest, Seven Feathers Casino Resort is one of the region's top 20 destinations and one of the fastest-growing resorts around. Surrounded by breathtaking natural beauty, this is not just a job – it’s an invitation to be part of something truly special. With a wide range of exciting amenities, we offer an experience like no other! Enjoy Nevada-style gaming, indulge in delectable cuisine, unwind with nightly entertainment, rejuvenate at our full-service spa, or take a dip in our indoor pool. Whether you're visiting our world-class RV resort, hitting the fitness center, or soaking in the unmatched personal service, Seven Feathers is a place to thrive.
Treat yourself to upscale dining at K-Bar Steakhouse, enjoy traditional favorites in the Cow Creek Restaurant, grab a fresh baked pastry and coffee at Takelma, or take a seat in the Stix Bar & Grill and enjoy the great atmosphere with full-service bar. Unwind in the Elements Lounge with a full-service bar where you can watch top notch entertainment or indulge in incredible sushi and cocktails in our non-smoking Steelhead Lounge.
Seven Feathers is known for bringing great entertainment to the area from country, oldies, rock & roll, hip-hop, specialty concerts and comedy shows. Also sporting events such as boxing, rodeo and more. Check the events page for current and upcoming listings.
Shop the Gift Gallery, it's full of apparel, Native American art, jewelry, beautiful home decor, sundries and much more.