What are the responsibilities and job description for the Server position at Seville Services LLC?
Description:
GENERAL SUMMARY:
The Server is responsible for table service in the Community dining rooms.
PRINCIPAL DUTIES:
Essential Job Duties: Must be willing and able to do the following:
- Sets tables and maintains workstations in proper order.
- Takes orders, provides service and requested items both graciously and courteously.
- Clears dishes from tables during and after meal service.
- Answers pertinent questions about menu items.
- Assists in maintaining a high level of customer service for our residents and their guests.
- Assists with dish washing and distribution of clean dishes if needed.
- Maintains safe and sanitary conditions in work areas.
- Maintains acceptable standards of personal hygiene and complies with department dress code.
- Completes all assigned cleaning tasks.
- Attends in-service training and education sessions as assigned.
- Performs specific work duties and responsibilities as assigned by supervisor.
- Records meal checks, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.
- Other duties will be assigned as needed.
High school diploma preferred
- Minimum of one year serving experience
- Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/license per state requirements
- Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.
- Ability to understand and follow instructions in English and communicate effectively.
- Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.
- Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Works indoors; must be able to stand/walk for 100% of the workday
- Must be able to lift and carry up to 20 lbs. independently
- Must be able to push and pull bus carts weighing up to 50 lbs. independently
- Must be able to bend, stoop, reach, and balance frequently throughout the workday
