Demo

Program Administration Eligibility Specialist

Sevita
Austin, TX Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/10/2025

D&S Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Program Administration Eligibility Specialist

Location : Austin, TX (in office)

Hourly Rate : $20 / hr

Schedule : Monday through Friday 8am-4 : 30pm

Your Role

  • Monitors upcoming financial eligibility renewal dates weekly via state portal, available reporting (internal or external), and / or paper mail and communicates to program staff on individuals with eligibility about to expire
  • Enters individual financial eligibility data into system(s) weekly to assist in accurate reporting and timely billing of services provided by local staff
  • Maintains files with eligibility information by client
  • Where Sevita is representative payee, assembles, completes, and submits applications, appeals, or other forms related to financial eligibility, partnering with field and other functional teams as needed for necessary documentation
  • Researches complex eligibility issues via payer website or by phone. Communicates directly with state / payer / other external partners where needed to resolve outstanding issues or follow-up on eligibility status
  • Communicates with program staff alerting local field or functional teams of potential blockers, escalations, etc. preventing financial eligibility from processing timely
  • Reviews AR Aging and works with AR team members, functional partners, or local office staff on resolution of eligibility-related billing. Prepares supporting documentation for eligibility related sales adjustments (gap in coverage)
  • Where Sevita is not representative payee, supports field with escalation questions as subject matter expert on state expectations and timing
  • Performs other related duties and activities as required

Qualifications

  • Associates degree and one year related administrative support experience preferred
  • An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements
  • In office expectations to-be-established between individual employee and state leadership, with higher frequency expectations where processing mail at central office is required
  • Why Join Us

  • Full compensation / benefits package for employees working 30 hours / week
  • 401(k) with company match
  • Paid time off and holiday pay
  • Complex work adding value to the organization’s mission alongside a great team of coworkers
  • Enjoy job security with nationwide career development and advancement opportunities
  • Salary : $20

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