What are the responsibilities and job description for the Parts Advisor - Sewell Ford position at Sewell Family of Companies?
Job Description
Parts Advisor - Ford Lincoln
The Sewell Family of Companies is seeking a Parts Advisor who is detail-oriented, motivated, and has strong communication skills to accommodate our client's parts needs. As a Parts Advisor the individual will act as a principal contact between the parts department and retail counter customers for the sale of parts and accessories. To be successful in this role, the individual must be able to work effectively in a team environment. The individual must also communicate clearly with team members and guests to contribute to our goal of providing customer satisfaction and maximizing parts sales at the dealership.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Responsibilities
Roles & Responsibilities:
Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
Answer phone calls, providing price quotes and any additional information
Retrieves and fills orders from stock
Properly input lost sales into the inventory control system
List and price out parts on counter tickets
Provide the necessary information for special orders to the inventory control clerk if a part is not in stock
Maintain the special-order parts inventory in a clean and organized manner
Maintain records of all special-order parts and notifies the service advisor and the customer when special ordered parts have been received
Maintain a customer backorder file
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
Participate in conducting a perpetual inventory
Help maintain parts catalogs, price schedules, and other technical information and bulletins
Keep work area clean, free of debris, and safe by putting away loose stock
Perform other duties and tasks as directed by management
Maintains professional discretion
Schedule: Monday through Friday, 7:30am-6pm and some required Saturdays
Requirements
Skills & Requirements:
High school diploma or GED
Valid driver license and acceptable driving record
Background and drug screening
Ability to multitask
Company Description
Sewell is a group of family-owned businesses with over 100 years of heritage. We pride ourselves on being known for exceptional customer service and lasting relationships. With a diverse group of companies across West Texas, we have many different career paths. Join Sewell and become part of a legacy that values integrity, teamwork, excellence, and character!
