What are the responsibilities and job description for the Hardware Sales Associate position at Sewell Hardware Co., Inc.?
Job Summary
We are seeking a dedicated and knowledgeable Hardware Associate to join our team. The ideal candidate will possess a strong understanding of hardware products and demonstrate excellent customer service skills. This role involves assisting customers with their hardware needs, providing product demonstrations, and ensuring a positive shopping experience.
Duties
- Engage with customers to understand their hardware needs and provide tailored solutions.
- Demonstrate product features and benefits through effective product demos.
- Utilize retail math skills to assist customers with pricing inquiries and transactions.
- Operate the cash register accurately and efficiently, handling cash and credit transactions.
- Upsell complementary products to enhance customer satisfaction and increase sales.
- Maintain a clean and organized sales floor, ensuring products are well-stocked and displayed.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Exhibit strong phone etiquette when handling customer calls or inquiries.
Experience
- Previous experience in retail or sales is preferred, particularly in a hardware or home improvement environment. Construction background or similar experience is also a strong qualifier.
- Strong customer service skills with the ability to communicate effectively with diverse clientele.
- Basic math skills for handling transactions and performing retail calculations.
- Bilingual candidates are encouraged to apply, as this can enhance communication with customers.
- Familiarity with product demonstrations and upselling techniques is a plus.
Join our team as a Hardware Associate where your expertise will help customers find the right solutions for their projects while contributing to a dynamic retail environment!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- West Palm Beach, FL 33401 (Required)
Work Location: In person
Salary : $20