What are the responsibilities and job description for the Care Coordinator position at SF HOME CARE?
At SF Home Care, we are committed to providing exceptional care that feels like family.
About the Role:
We are seeking a highly organized and people-focused Care Coordinator who can make a real impact in clients' lives. The ideal candidate will thrive on problem-solving, enjoy matching caregivers with clients, and be motivated by base pay commission.
Main Responsibilities:
Scheduling & Coordination: Ensure caregiver schedules run smoothly, delivering the best possible care to clients.
Client & Family Communication: Be the friendly point of contact for clients and their families, providing support and ensuring they feel heard.
Care Plan Management: Collaborate with clients to create and adjust personalized care plans that meet their unique needs.
Caregiver Matching: Pair clients with caregivers based on skills, personality, and needs, maximizing the quality of care.
Problem-Solving: Handle last-minute schedule changes, client requests, and caregiver concerns with a level head.
Recruitment & Onboarding: Assist in screening and onboarding new caregivers to grow our talented team.
Compliance & Documentation: Maintain accurate records and ensure adherence to all regulations.
Requirements:
Experience: Previous experience in home care, healthcare, or case management is highly valued.
Organization & Multitasking: Juggle schedules, calls, and care plans with ease, demonstrating strong organizational and multitasking skills.
People Skills: Build strong relationships with clients, families, and caregivers, leveraging excellent communication and interpersonal skills.
Tech Savviness: Proficient in Microsoft Office, scheduling software, and other relevant systems.
Proactivity & Problem-Solving: Think critically and solve problems efficiently, often under pressure.
What We Offer:
Base Salary Commission: Recognize and reward your hard work with a competitive compensation package.
Growth Opportunities: Enjoy career growth within a supportive and friendly team environment.
Meaningful Work: Make a tangible difference in people's lives every day, knowing you're part of a team that truly cares.
