What are the responsibilities and job description for the Healthcare Scheduling Specialist position at SF HOME CARE?
We're a growing agency dedicated to providing compassionate care that feels like family. Our Care Coordinators are the backbone of our operations, ensuring seamless communication between clients, families, and caregivers.
Key Responsibilities:
- Scheduling and Coordination – Ensure clients receive the best possible care by managing caregiver schedules efficiently
- Client and Family Communication – Serve as the primary point of contact for clients and their families, providing ongoing support
- Care Plan Management – Develop and adjust personalized care plans to meet each client's unique needs
- Caregiver Matching – Pair clients with the right caregivers based on skills, personality, and needs
- Problem-Solving – Address last-minute schedule changes, client requests, or caregiver concerns with ease
- Recruitment and Onboarding – Assist in the screening and onboarding process for new caregivers
- Compliance and Documentation – Maintain accurate records and ensure compliance with regulations
Requirements:
- Experience in home care, healthcare, or case management (a plus)
- Excellent organizational and multitasking skills
- A strong ability to build relationships with clients, families, and caregivers
- Tech-savvy with proficiency in Microsoft Office and scheduling software
- A proactive and adaptable problem-solving attitude
What We Offer:
- Competitive base salary commission structure
- Ongoing training and growth opportunities within a supportive team environment
- The satisfaction of making a meaningful impact in the lives of our clients and their families every day
