What are the responsibilities and job description for the Office Claims Representative position at SFBCIC?
Essential Functions
• Analyze policy contracts to determine coverage.
• Negotiate fair settlement with insured, third party claimants and/or legal representatives and issue payment.
• Collect settlement documents and prepare status reports for file documentation.
• Investigate the facts surrounding the claim by using various types of communication such as telephone, mail,
email, and other means available to determine liability.
• Prepare status reports to the District Claims Manager and/or Office Claims Supervisor in a timeline
designated by those individuals.
• Assist in catastrophe claims operations as needed.
• Attend training sessions to gain the skills and ability to perform the functions of a Claims Representative.
Additional Responsibilities
• Other duties and responsibilities as assigned.
• Regular and predictable attendance is required.
