What are the responsibilities and job description for the Lead Operations Engineer position at SFBLI?
Job Opportunity: Lead Operations Engineer at Southern Farm Bureau Life Insurance
Company Overview: Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a Lead operations Engineer, you’ll be an essential part of our Computer Operator team, contributing to the success of our organization.
Location: Jackson, MS
Role and Responsibilities: The Lead Operations Engineer oversees and architects the production operations environment.
Your responsibilities will include:
- Architect and maintain automated job scheduler.
- Review all changes to jobs under job scheduler control, work with application programming staff in putting these changes into production.
- Review all new jobs to be added to job scheduler control, work with application programming staff in putting these new jobs into production.
- Work with lead operators on job flow (new and changed jobs).
- Oversee and direct computer operations.
- Place service calls
- Monitor production server environment
- Oversee and maintain monitoring applications such as SolarWinds, Pingdom, and What’s Up
- Work with application programming staff to correct errors.
- Architect and maintain production print monitoring solutions.
Qualifications:
- Bachelor’s degree in computer science or related field; or a combination of education and experience
- Ten years of information technology-related work experience
- Information Technology experience is any experience gained while in an information technology role or job. This experience may include:
- Web, mobile, or backend development
- Network, server, or PC administration
- Database Administration
- Automated, manual, or behavioral testing
- Systems or application analysis
- Technical support
- Cyber defense or security operations
- System Monitoring and Operations
- Advanced knowledge of personal computer-related software and hardware
- Advanced knowledge of local area networks and network protocols, endpoint security software, security concepts, and databases
- Excellent analytical and problem-solving skills
- Outstanding customer service skills
- Ability to function effectively in the workplace as exhibited through one's integrity, courage to act and communication skills
- Ability to work with others effectively as exhibited through one's respect for people and commitment to teamwork
- Ability to meet organizational goals and customer expectations as exhibited through one's accountability for results, commitment to service and initiative
- Ability to perform the essential functions of the job as exhibited through one's growth in job knowledge and professional development
Employee Benefits: We value our employees’ well-being and offer a comprehensive benefits package:
- Health Insurance:
- Comprehensive coverage for employees and their families.
- Access to an onsite clinic, preventive care, and prescription drugs.
- Mental health coverage and an Employee Assistance Program.
- Active Lifestyle Rewards Program:
- Incentives for maintaining an active lifestyle.
- Rewards for participating in fitness challenges and wellness activities.
- Weight Management Programs:
- Customized weight management plans.
- Support for achieving and maintaining a healthy weight.
- Employee Engagement:
- Opportunities to connect with colleagues.
- Fun teambuilding activities.
- Annual events for employees and their families
- Company Picnic, Thanksgiving lunch, Christmas Reception.
- Family Fun Night
- Onsite Cafe:
- Convenient access to nutritious meals.
- Promoting healthy eating habits.
- Learning & Development:
- Continuous learning opportunities.
- Tuition reimbursement for further education.
- Mentorship Programs:
- Pairing employees with mentors.
- Professional growth and guidance.
- Promotional Opportunities:
- Advancement within the company.
- Career growth prospects.
- Life Insurance and Company-Funded Pension:
- Financial security for employees and beneficiaries.
- Retirement planning.
- Volunteer Days:
- Paid time off for volunteering.
- Contributing to the community.
