What are the responsibilities and job description for the Energy System Technician and Customer Support position at SFC Energy North America?
About Us
SFC Energy North America is a part of SFC Energy AG, a German-listed company strongly driven by technological innovation. We're expanding our presence in the United States with a Sales and Service office in Utah.
This position offers a unique chance to be part of our team, working with innovative products and solutions that support Clean Energy and contribute to a carbon-neutral future.
Key Responsibilities
Your duties will include:
- Diagnosing and repairing technical issues with our hybrid power systems.
- Installing and setting up our products and systems according to specifications.
- Coordinating with other service centers and the HQ for data exchange to optimize service and customer experience.
- Providing technical support and guidance to customers on the operation and maintenance of our products.
What You'll Bring
We're looking for someone with:
- Proven experience as a Service Technician or similar role.
- Excellent troubleshooting and problem-solving skills.
- Strong understanding of electrical, mechanical, and electronic systems.
- Proficient in using diagnostic tools and equipment.
- Exceptional customer service and communication abilities.
Our Company Culture
We're a fast-growing company with a fantastic team, offering an exciting environment to work in, challenging tasks, and opportunities for growth and development.
