Concierge Security Officer

About Us

SFM Security Services has been providing unarmed security guard services since 1992. At SFM we pride ourselves in promoting from within. There are countless examples of individuals who began their career as a Security Officer and today hold various leadership positions throughout the company. We provide on-the-job training, career advancements, safety rewards and referral bonuses! Join our growing team today!

Position Description

The Concierge Officer works independently, demonstrating exceptional communication and customer service skills, keen attention to detail, and the ability to multitask effectively. Operating in a front desk environment, the officer conducts regular patrols to ensure compliance with security policies and procedures.

Responsibilities include greeting and assisting city officials, guests, employees, delivery personnel, and contractors while promptly reporting and addressing any security concerns. The officer also responds to emergencies, following established protocols for access control and safety. Additionally, they monitor and operate electronic security access control systems to maintain a secure environment.

Hourly Rate $18.00 per hour.

Full-Time Position  

Essential Job Functions

The following are examples only and are not intended to be all inclusive or restrictive; other duties may be assigned, as necessary.

• Exhibits excellent customer service, communication, and time management skills.
• Enforces building policies and procedures to ensure proper facility use.
• Monitors and promptly responds to emergency response systems and situations in an efficient manner.
• Greets and assists city officials, guests, employees, delivery personnel, and contractors, ensuring timely issue resolution.
• Operates and maintains security access control systems, ensuring all facility areas are properly documented.
• Monitors and controls access to the building and parking areas to maintain security.
• Ensures a secure environment throughout the building and property at all times.
• Adheres to safety protocols and maintains a safe work environment.
• Handles interactions with dissatisfied individuals professionally and tactfully.
• Observes and reports deferred maintenance or safety concerns via TrackTik, notifying facilities and management as needed.

Job Requirements

• Minimum of three years of experience as a Security Officer with a strong background in customer service preferred.
• High School Diploma or equivalent required.
• Must have a valid Class ‘D’ Security Officer License.
• Fluency in both English and Spanish is preferred. Proficiency in English is required, with strong verbal and written communication skills.
• Although this position adheres to a fixed schedule, it necessitates flexibility, as there may be instances where the individual is required to work outside of regular hours. Furthermore, the role requires adaptability in collaborating and attending all mandatory meetings.
• Experience with visitor management systems.
• Strong attention to detail and ability to identify security risks.
• Ability to remain calm and composed in high-pressure or emergency situations.
• Reliability and punctuality in attending work.
• Adhere to grooming standards as outlined in SFM’s Employee Handbook.
• Must pass a pre-employment screening including Level II Background Check and drug test.

Physical Requirements

• Capable of walking and standing for extended periods.
• Capable of efficiently patrolling the entire property and surrounding areas on foot.
• Demonstrates a willingness to work outdoors in all weather conditions.
• Able to lift and carry objects weighing up to 50 lbs. 

In addition to providing a competitive compensation, SFM Security Services offers the following benefits:

• Eligibility for Health Insurance.
• Company-paid Life Insurance.

You can apply online and also at our office located at 7500 NW 74th Ave. Medley, FL 33166.

SFM Services, Inc. is a drug-free workplace and equal opportunity employer.  

Salary : $18