What are the responsibilities and job description for the Wheelchair Attendant position at SFO?
Company Description
PrimeFlight Aviation Services provides major airlines and airports with the ground handling services, aircraft services and terminal services necessary for the safe and reliable operation of aircraft and the comfort and enjoyment of passengers. Through our national footprint, proprietary transition process and executive leadership composed of industry veterans, we've earned a solid foundation and track record of providing exceptional, value-driven airline services. Whether it's total handling or individual services, PrimeFlight has the right mix of service breadth and executional expertise to meet the ever-changing needs of our customers.Overview
Join open interviews every Tuesday and Thursday between 10:00 a.m. and 3:00 p.m.
Location: PrimeFlight Offices, 612 Westfield Road, Suite #100, San Francisco, CA 94127
Requirements:
- Must be 18 to apply and provide (2) forms of valid government issued ID
- Open availability is required for all positions including availability on weekends and holidays
- Full-time positions are available and must work 30-40 hours per week
- English language is required for all positions
- All positions except fuelers will be cross-utilized
Click here to apply on PrimeFlight's website
Responsibilities
100% employer paid benefits (employee family)
As a valued member of the PrimeFlight team, you will provide safe and courteous wheelchair services to various airline passengers with disabilities, while complying with the Air Carrier Access Act, airport policies, airline procedures, FAA regulations, and U.S. Customs procedures. You will:
- Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
- Push wheelchair passengers to and from gates
- Carry passengers’ carry-on luggage
- Assist with checked and claimed luggage
- Roll customer-occupied wheelchair safely down the jet bridge
- Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
- Complete any necessary wheelchair or incident reports
- Follow dispatcher gate orders
- Stock needed supplies including, but not limited to, baggage tubs
- Pull unclaimed luggage from baggage belts and ensure its security
- Assist passenger with any problems, questions, or concerns
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- Have computer, tablet or smart phone ability
- Demonstrate regular, predictable attendance at job location
- Exceed PrimeFlight customer service and safety standards
- Carry out other duties as assigned
- Cross utilization with other service lines may be required
Qualifications
Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, and Oral Communication.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Qualifications:
- 18 years of age
- Reliable transportation
- Eligible to work in the United States
- Able to follow PrimeFlight Aviation safety guidelines for transporting the physically challenged
Education/Experience:
N/A
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Computer, tablet or smart phone ability.
Certificates and Licenses:
No certifications needed.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.
Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Continuously stand and walk for 6-8 hours
- Be able to lift a minimum of 75 pounds and push a wheelchair with an adult in it.
- Be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legs
- Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
- Specific vision abilities required for this job include: (clear vision at 20 feet or more with or without corrective lenses).
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