What are the responsibilities and job description for the Business Analyst position at SFX - Warehouse Associate?
Job Type
Full-time
Description
As a Business Analyst, you bridge the gap between IT and business by assessing client scope, reviewing current processes, determining and documenting requirements for development, and delivering recommendations to clients and internal stakeholders. With great attention to detail, you evaluate client-supplied materials and assess the initial capability for MPX to develop comprehensive requirements based on what is supplied. If there are any gaps, you quickly identify them.
Across each industry we serve, you build and maintain expertise on client data file formats and software. You review client data samples and adapt document designs to reduce billing inquiries or deliver client goals. As an active participant in client meetings, you create informative, detailed, and prioritized meeting notes for both internal and external distribution. You manage client and project manager deadlines, providing feedback on priorities. If any dates are at risk, you are proactive in reaching out to management.
Always happy to help, you support both our clients and other employees at MPX. You create and maintain software training documentation and provide client training on MPX tools. Our print processing and operations teams depend on you to assess requirements for new support requests. Additionally, you are happy to take on any internal improvement initiatives you are assigned. In this role, you find yourself solving new puzzles each day, and you feel accomplished knowing our company is growing thanks to your hard work!
About MPX
Founded in 1941, MPX is a technology company that provides comprehensive communications solutions. We employ programmers who provide form design, web interface, and other technical solutions to customers from a variety of industries. Our clients hire us to solve complex business challenges, so we focus on quality, highly responsive service, and investing in the right people and the right technology to get the job done.
Our team embraces our role as responsible, involved, community leaders throughout Maine and beyond. We support various health, education, recreational, and environmental organizations. We foster an environment where our employees can contribute time and energy to their families and community. Because of this unique culture, MPX has been named one of the "Best Places to Work in Maine" eleven years in a row!
We pay a competitive salary and provide great benefits and perks, including medical, dental, a health savings account (HSA), a 401(k) with match, paid time off (PTO), paid holidays, voluntary time off (VTO), flexible spending accounts (FSAs), short- and long-term disability, life insurance, tuition reimbursement, a wellness program, and company outings throughout the year. If this sounds like the right opportunity for you, apply today!
Requirements
- College degree
- 2 years of experience in a related role
- 2 years of experience with any of the following software : MySQL, database queries, Scripting, Object Oriented Development, multi-record data files (JSON, XML, CSV, etc.)
- Strong communication, interpersonal and collaboration skills.
- Ability to work well in a fast-paced environment with shifting priorities.
- Excellent follow through, with a high sense of urgency.
- Experience in Quadient Inspire, Planet Press, OpenText Dialogue, or InDesign is a plus.
Do you have excellent problem-solving skills and attention to detail? Are you a quick learner especially when it comes to software and IT? Do you work well with others? If yes, you might be perfect for this position at our technology company!
