Crew Leader Landscape Maintenance

JOB TITLE: CREW LEADER

DEPARTMENT: LANDSCAPE MAINTENANCE

OUR MISSION:
Stay Green Inc. is committed to being the leader in providing professional landscape services resulting in the highest level of client satisfaction.

POSITION SUMMARY:
The primary role of the Crew Leader is to manage, direct and exceed assigned field jobs and provide support, leadership, supervision, and training to all crew members, while maintaining the highest efficiency, safety, and production standards.

EXPERIENCE & TRAINING:
The Crew Leader must have at least one year of experience in directing crews and jobs and have a valid Class “C” California Driver’s License, but Class “B” is preferred, with safe driving record as required by our insurance company standards. Also have the ability to perform multiple tasks, meet critical deadlines, and possess technical knowledge of commercial and landscape maintenance practices. Crew Leader also needs to have technical knowledge of commercial landscape maintenance practices, and basic knowledge of irrigation. The Crew Leader will also have the ability to read, write and speak English and Spanish.

ESSENTIAL JOB FUNCTIONS:
The duties listed below are examples of the work typically performed by an employee in this position:

A. Performs job functions timely and efficiently.

• Uphold and promote and exceed all standards of safety as described in SGI’s policies and OSHA regulations. Immediate reporting of any employee injuries or liability claims to the PM and to the Human Resources Department.
• Generate and implement and exceed company policy, systems and procedures of all Field Operations, Safety, Quality Control and Technical Training Programs.
• Monitoring and holding all subordinate’s accountability to their duties and responsibilities and acceptable SGI performance levels, coaching and counseling employees with your PM.
• Responsible for training and evaluating employees that are assigned. Train all new employees on proper SGI maintenance practices including job set-up and pruning technique.
• Assist Production Manager with job quality evaluations of properties and recommend and present information for extra work/work orders to PM. Assist PM with dispatching routing and scheduling of all field labor.

B. The customer service standards of the organization are reflected in daily work habits.

• Complaints are researched and responded to within 24 hours unless possible to complete the same working day.
• Requests from other departments are responded in a friendly and positive manner within 24 hours unless possible to complete same working day.
• When possible, take the initiative to offer help to co-workers in overload situations.
• All co-workers and customers are treated courteously.

C. Demonstrates behaviors which are consistent with the Code of Conduct and aligned with the organization’s mission, vision, and shared values.

• Reports promptly any suspected or potential violations of laws, regulations, procedures, policies, and practices, and cooperates in investigations works with PM to coach and counsel employees.
• Conducts all transactions in compliance with all company policies, procedures, standards, and practices.
• Demonstrates knowledge of all applicable compliance and legal requirements of the job based on the scope of practice of the position.

D. Ensures that appearance and personal conduct are professional at all times.

• Excellent attendance record and follows sick, rain day and vacation day procedures.
• Wear appropriate uniform and PPEs for job functions and ensure personal hygiene, keeping truck, yards, and other work areas in good order.
• Works at maintaining a good rapport and a cooperative working relationship with customers and staff.
• Represents the organization in a positive and professional manner in the community.
• Maintains organizational and employee confidentiality at all times.

PHYSICAL REQUIREMENTS:
The physical requirements described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Hearing: Adequate to perform the essential functions of the job.
• Speaking: Adequate to perform the essential functions of the job, such as clearly communicating with multiple personnel.
• Vision: Normal visual acuity.
• Other: Must be able to prioritize; have cognitive reasoning and problem-solving ability.
• Lifting to 50 lbs.
• Pushing up to 50 lbs.

EDUCATION:

High school diploma or equivalent qualification

RELATED WORK: Experience:

Gardening: 3 years (Required)

Supervision: 1 Year (Required)

License/Certification: Driver's License (Required)

WORK LOCATION:

In-person

In compliance with applicable disability laws, reasonable accommodation may be provided for qualified individuals with a disability who require and request such accommodation. Incumbents and applicants who have been offered employment by Stay Green, Inc. are encouraged to discuss potential accommodation with the employer.