What are the responsibilities and job description for the Trade Support Engineer position at SGA Inc.?
Job Description
Job Description
Software Guidance & Assistance, Inc., (SGA), is searching for a Trade Support Engineer for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY .
Responsibilities :
As a member of the Reliability and Production Engineering team within Sales and Trading Production Management, you will be supporting critical trading applications in a fast paced, exciting, and dynamic Trading Floor environment. You will work within a team of technologists acting as the first point of contact for Compliance, Risk, High Touch Trading Desks, and Development teams.
- Coordinating the preparation and trading of Initial Public Offerings (IPOs), working closely with NYSE, NASDAQ, BATS, and IEX.
- Investigation of user queries (eg. order rejects, trade breaks, exchange issues)
- Liaising with clients, exchanges, vendors, and internal teams where appropriate
- Notifying the business units of system issues or failures in a timely manner.
- Communicating with global counterparts when necessary.
- Creation of new tools and automation of processes to better support and proactively monitor our environment.
- Liaising with users and development teams on potential improvements to our trading applications
- Proactive & reactive monitoring of processes, connections & trade flows.
- Incident and problem management adhering to ITIL framework
- Assisting Compliance / Risk on regulatory inquiries and user permissions.
- Testing failure scenarios to identify problems and improve outage recovery procedures.
Required Skills :
Preferred Skills :
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission : to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values : customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https : / / sgainc.com / .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
