Senior Director of Programs

Description

Job Overview:

SGA provides a wide range of human services in some of Chicago's most challenged and consistently underserved communities, creating long-term and community-wide change. SGA’s mission is to help children, families, and communities face great challenges to realize their potential. SGA uses a proven and innovative method called the Cycle of Opportunity. This system is a continuum of comprehensive services that helps break the cycle of adversity and provides families with enough opportunity to change their lives and their communities.

MAJOR DUTIES AND RESPONSIBILITIES

• Ensures all program deliverables are met per contract requirements and works closely with program staff to ensure timely outcome reports are submitted.
• Works closely with Program Coordinators/Supervisors in overall performance of a multi-agency approach including multiple partner agencies and community linkages.
• Leads the identification of program updates required as a result of regulatory changes; responsible for documenting, training, and communicating key messages to the team.
• Responsible for supervising program staff.
• Ensures that all program services are of the highest quality.
• Supervises, trains, and evaluates performance of staff.
• Maintains sound financial management over all program budgets.
• Manages departmental productivity standards.
• Develops and enhances working relationships with community-based organizations, city, federal government agencies and partnered agencies as appropriate.
• Collaborates with all levels of senior management in identifying additional funding sources and responding to request for proposals.
• Serves as liaison between existing dedicated resources to promote shared learning and best practice identification and communication.
• Understands data and articulates data needs required to assist with program needs; evaluates analytical outputs to test relevance and applicability and identify key insights.
• Oversees the development and coordination of training seminars for staff and/or community partners.
• If needed, develops, and implements an ongoing assessment/reassessment process for operational efficiencies, clients/families, coworkers, colleagues and with self.
• Ensures all statutory and regulatory requirements are met and all required licenses are up to date.
• Ensures all department staff is trained regularly to meet compliance regulations.
• Performs additional duties as assigned.

Requirements

 RequirementsQUALIFICATIONS FOR THE JOBEducation:

• Master's degree (preferred) in health care, social services, early childhood, or related field.

Experience:

•  At least seven years of extensive management experience in human services related field. 

Others

• Experience in mental health, case management, and development of large facilities and/or multi-site preferred.
• Comprehensive knowledge of wraparound and comprehensive services.
• Significant experience in organizational/administrative development, program management with a demonstrated track record of success.
• A clear understanding of the community(s) being served.
• Demonstrated track record of strong community engagement skills.
• Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals, and community groups. 
• Has a thorough knowledge of community resources and services.

KEY COMPETENCIES

• Competent in Microsoft Office tools and inputting services in an online database.
• Efforts to Outcomes data system.
• Familiar with various screening tools.

PHYSICAL REQUIREMENTS:

• Must be able to remain stationary 50% of the time.
• Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
• Occasionally ascends/descends stairs.
• At times may be required to lift up to 25 lbs. for various classrooms and event needs.
• Frequently moves in outdoor weather conditions. 

Full Time Employee Benefits Package: 

• Health Insurance (HMO and PPO options)
• Dental Insurance
• Vision Insurance
• Short & Long-Term Disability
• Flexible Spending Account
• Employee Life Insurance
• 403b Retirement Plan 
• RTA Commuter Benefit

Time Off Eligible after 90 days

• 10 days accrued vacation 
• 10 days accrued sick 
• 2 Personal days