Administrator

Job Responsibilities:

• Licensing & Certification Management: Oversee initial licensure and certification applications, ensuring timely maintenance and renewal. Manage the initial licensing survey and facilitate Medicare certification through the Centers for Medicare & Medicaid Services (CMS), the Social Security Administration (SSA), and the Medicaid waiver program administered by the Texas Health and Human Services Commission (HHSC).
• Regulatory Compliance & Policy Implementation: Supervise the implementation of agency policies and procedures, ensuring compliance with all HCSSA licensing standards and state/federal regulations. Stay up to date on industry trends by participating in state associations, attending relevant courses, and reviewing industry publications.
• Staff Supervision & Development: Effectively manage and supervise caregivers in all aspects of their performance, including coaching, training, and conducting performance evaluations. Lead and participate in the orientation and ongoing education of agency staff, coordinating cross-training programs to enhance workforce capability.
• Operational Oversight & Quality Assurance: Monitor agency compliance and service quality by overseeing daily operations, organizing data to identify trends, and implementing solutions to address operational challenges. Ensure a high standard of care by evaluating client satisfaction, identifying areas for improvement, and developing action plans to enhance service delivery.
• Availability & Crisis Management: Be accessible during regular working hours and after hours in case of emergencies, either in person or by phone, to ensure smooth agency operations and timely resolution of urgent matters.
• Financial & Administrative Support: Assist with payroll processing, billing, and financial record-keeping to ensure accurate and efficient administrative operations.
• Reporting & Communication: Provide timely reports and updates to the Director, ensuring transparency and accountability in all assigned duties. Communicate substantial operational issues and recommendations for improvement effectively.
• Other Duties: Perform additional responsibilities as assigned by the Director to support the agency’s mission and operational goals.

Qualifications & Requirements:

• Must be a licensed physician, registered nurse, licensed social worker, licensed therapist, or licensed nursing home administrator with at least one year of management or supervisory experience in a health-related setting, such as a home and community support services agency, a hospital, a nursing facility, a hospice, an outpatient rehabilitation center, a psychiatric facility, an intermediate care facility. or a licensed health care delivery setting.
• Have a high school diploma or a general equivalency degree (GED) with at least two years of management or supervisory experience in a health-related setting.
• Attested ability to read, write, and understand English
• Must have completed training in the administration of a HCSSA, depending on previous experience.
• Positive agency management history for the previous 12 months before designation (for example, must not have been an administrator with another agency in the last year, cited with violations in accordance of the statute of Chapter 25 of the Texas Administrative Code, which resulted in enforcement action taken against the agency. Must also have no previous conviction of a barred crime, offense, or misdemeanor.
• Must maintain 12 clock hours per year of continuing education in topics related to the duties of an administrator after initial certification is met.
• Must have documentation of qualifications for the position including continuing education, certificates or transcripts of training taken in previous years.
• Must complete the HHSC pre-survey, computer-based training.
• Maintain a valid driver's license and own a legally registered vehicle that holds the minimum liability insurance coverage.
• Shall not have been convicted of a felony or misdemeanor listed in the Statement of Employability.
• Exceptional problem solver, ability to communicate effectively and work under pressure.

Compliance

The Administrator/ Alternate Administrator is required to fully comply with applicable healthcare laws and statues (local, state, and federal) and SGE Care policies and procedures. Must respect clients by recognizing their rights; maintaining confidentiality and work to earn and keep their trust. Each team member is expected to perform all duties and demonstrate behaviors and attitudes consistent with SGE Care’s Mission Statement and Core Values.