What are the responsibilities and job description for the Specialist, Collections position at SGS?
Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
The Specialist, Collections is responsible for the timely completion of accounts receivable, and collections functions. Ensure company accounting procedures conform to generally accepted accounting principles.
- Responsible for the timely completion of Account Receivables and Payables Collections to ensure weekly, monthly and annual targets are met
- Responsible for understanding, complying, and enforcing the SGS Travel and Business Expense Policy
- Audit invoices for discrepancies and resolve time-sensitive client disputes to ensure timely turnaround of payments
- Ensure business travel and entertainment expenses are invoiced correctly, reasonably, and consistently with the company travel policy
- Confirm data from the auditor invoice against the client contract and business system to verify that the audit time charged is correct
- Proactively communicate with Management to assure awareness of any customer issues and recommendations for improvement and/or resolution.
- Manage invoice inquiries through Outlook via emails
- Manage client/vendor portals which may include setting up and uploading of invoices
- Handle incoming and outgoing customer calls while building and maintaining strong customer relationships
- Determine the validity of invoice/account discrepancies by investigating and obtaining information from operations, billing, and customers. Issue credits as needed
- Process credit checks for new clients and communicates high-risk credit scores to Management to determine payment terms
- Submit name, address, and bank detail changes to Finance for clients.
- Update client records with purchase orders, billing instructions, name changes, etc.
- Prepare prepayment requests and credits as needed
- Process credit card payments and send checks to the lockbox
- Complete new supplier forms for clients
- Prepare refund and write-off requests
- Send delinquent accounts to the collection agency once all collection efforts have been exhausted
- Review weekly reports to ensure payments are invoicing and is turned around timely to improve DSO and Bad Debt
- Prepare reports for the monthly collection meeting by reviewing the aging and identifying the problem
- Organize daily work for efficient operation
Qualifications
- High School Diploma
- Minimum 2-4 years of experience in Collections
- OR equivalent combination of education and experience
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability
All your information will be kept confidential according to EEO guidelines.
