Team Member

Job Description

If you have a heart for helping others, YOU BELONG here!

Whether you are looking for a great job as you continue through school, a fast career track toward management or a lifetime role serving grateful customers; we may have the right role for YOU!

Customer Service Team Member roles are waiting for you! Join Sgt. Clean’s Squad!

We’re a veteran-owned, established, and growing car wash chain in Northeast Ohio, known for our friendly team members, positive work environment and excellent service. If joining a team that values competitive pay, flexibility, great bosses, and meaningful work is exciting to you, apply now!

We have a limited number of openings for Full-time/Part Time team members.

Recognized as a Great Place To Work 2023-2024.

What’s in It for You? (Get excited, there’s a lot!)

• Awesome Co-workers: Join a supportive and friendly team.
• Weekly Pay & Uncapped Commission: You get a solid base rate and can earn more with incentives.
• Free Car Washes: Keep your car sparkling clean!
• Flexible Hours: Perfect if you’re balancing school or other commitments.
• Community Involvement: Get paid to participate in events and volunteer activities.
• Growth Opportunities: Plenty of chances for advancement and life skill development.
• Recognition & Appreciation: Enjoy events that celebrate your hard work.
• Perks: Includes scholarship opportunity, paid time off, and comprehensive benefits like medical, dental, and vision plans.

Compensation:

• Base PLUS incentive/commission pay
• At Sgt. Clean Car Wash, your base hourly rate is guaranteed at $14/hr., but through our incentive pay program you have potential to earn more.

Position Expectations- What you’ll be doing:

Customer Satisfaction - The number one responsibility of all associates is making sure that every customer leaves satisfied and “WOWED!” by their experience at Sgt. Clean Car Wash. We accomplish this a few ways:

• Greeting each customer with a smile.
• Working quickly and efficiently to show the customer we value their time.
• Going out of our way for customers.
• Communicating with every customer in a friendly, professional, and respectful manner.
• Helping customers who are not satisfied with their carwash and rectifying the situation.
• Show gratitude towards every customer.

Additional duties include:

• Help customers with their purchase decision to best fit their needs.
• Graciously and effectively, guide our customers safely onto the conveyor using clear signals and helping trouble shoot issues.
• Instruct the customer on when to place their car in neutral and send them off into the wash tunnel with a smile and a friendly demeanor.
• Greet and assist customers in the vacuum area by offering towels or other services.
• Identify vehicle safety issues.
• Steward the site through general clean up. All associates are expected to pick up debris, papers, garbage, pull weeds, mop etc. to maintain a sparkling site.

Position Requirements

Qualified candidates for an associate position will meet the following criteria. As an Associate you must:

• Be completely drug free.
• Be able to safely lift 50 lbs.
• Have reliable transportation to work each day.
• Move quickly for extended periods of time.
• Be on your feet, without sitting, 80% of your shift.
• Be able to withstand extended exposure to all weather extremes.
• Be willing to get your hands dirty, conducting clean-up and other necessary tasks.

If you are ready to enjoy a great place to work and drive excellence in customer service, Click Apply Now!

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• We do not allow visible tattoos from the neck up otherwise; tattoos are acceptable so long as they are not offensive in nature. Final approval lies with the General Manager and Area Manager. Are there any concerns?
• What availability constraints we need to be aware of?

Ability to Commute:

• Westlake, OH 44145 (Required)

Work Location: In person

Salary : $14